Canon Business Service Centre Philippines
Back-Office Operations
Canon Business Services Philippines is a leading BPO provider that offers back-office operations for banking, financial services, insurance, healthcare, and technology sectors, known for its commitment to security and operational excellence.
Size
201-500
Private
Mission
To promote continuous improvement and innovation, helping clients achieve greater business agility and digital transformation.
About
Canon Business Services Philippines offers back-office operations along with IT infrastructure and managed services for clients in banking, financial services, insurance, healthcare, and technology. The company operates using an offshore model and supports clients across the Asia-Pacific region, Europe, and the U.S.
It is recognized for its global expertise and security-certified processing centers, ensuring rapid turnaround times and strict data protection standards.
Services
Canon Business Services Philippines provides back-office operations supported by IT infrastructure and managed services, along with specific offerings such as data entry and data processing, document indexing and digitization, and accounts payable. These services cover various business functions and are tailored to support clients' operational needs in a secure and efficient manner.
Capabilities
Data Entry & Data Processing
Document Indexing & Digitisation
Procurement Administration
Accounts Payable
Service Desk & IT Support
Cloud Migration & Management
Performance Management & SLA Reporting
Automation & RPA Enablement
Quality Assurance & Monitoring
Industries Served
The company serves clients in banking, financial services, insurance, healthcare, and technology sectors. It has experience supporting organizations with services aligned to industry-specific requirements, leveraging advanced technology and best practices to enhance business efficiency.
Unique Stregths
Canon Business Services is known for its global expertise and commitment to security, offering clients a reliable partnership backed by a reputation for quality and innovation. Its approach includes operating modern, security-certified offshore processing centers, which help deliver consistency and efficiency at scale.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across the Asia-Pacific region, Europe, and the U.S., with teams working in a 24/7 environment to meet the demands of international clients.
Certifications
ISO 9001:2008
Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Technology & SaaS
Clients
Telefónica UK (O2)
Staffordshire County Council
What's the main service provided by
Canon Business Service Centre Philippines
?
Canon Business Service Centre Philippines specializes in back-office operations, providing a comprehensive suite of services that includes data entry and processing, document indexing and digitization, accounts payable management, and IT support services. Their offerings are designed to enhance operational efficiency, ensuring that clients benefit from streamlined processes and effective management of essential business functions.
What additional services does
Canon Business Service Centre Philippines
provide?
In addition to their primary back-office operations, Canon Business Service Centre Philippines offers a variety of supplementary services. These include advanced analytics and data capabilities, which further enhance their ability to support clients in making data-driven decisions and optimizing their operational efficiency.
When was
Canon Business Service Centre Philippines
founded?
What industry verticals does
Canon Business Service Centre Philippines
serve?
The company caters to a diverse range of sectors, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, and Technology & SaaS. This multi-industry focus allows them to tailor their services to meet the specific needs and regulatory requirements of each sector.
What delivery model does
Canon Business Service Centre Philippines
offer?
Canon Business Service Centre Philippines operates using an offshore delivery model, which means that their services are provided from a location outside the client's country. This approach allows them to leverage cost efficiencies and a skilled workforce while ensuring consistent service delivery across different time zones. Their offshore model is designed to support clients globally, particularly in the Asia-Pacific region, Europe, and the U.S.
How many employees and/or seats does
Canon Business Service Centre Philippines
have?
Canon Business Service Centre Philippines has a workforce of between 201 and 500 employees. This size enables them to maintain a balance between personalized service and operational scalability, allowing them to effectively meet the demands of their diverse client base.
Can
Canon Business Service Centre Philippines
be considered a good service provider for startups?
While Canon Information Technology Services Inc has a robust service portfolio that can be beneficial for startups, the scale of operations and resources may be better suited for more established businesses. Startups might find the comprehensive suite of customer experience management and back-office operations advantageous; however, their specific needs and budget constraints should be carefully considered when assessing alignment with Canon's offerings.
Can
Canon Business Service Centre Philippines
be considered a good service provider for SMBs?
Canon Business Service Centre Philippines is well-positioned to serve small and medium businesses looking for reliable back-office solutions. Their ability to provide a range of services from data management to IT support, combined with their offshore delivery model, allows SMBs to enhance operational efficiency without the overhead of managing these functions in-house. The flexibility and scalability of their services make them an attractive partner for growing businesses.
Can
Canon Business Service Centre Philippines
be considered a good service provider for enterprises?
Canon Business Service Centre Philippines is an excellent choice for enterprises and large companies seeking a dependable service provider. With certifications such as ISO 9001:2008 and accolades like the Global Outsourcing 100 Leader designation, they demonstrate a commitment to quality and security. Their offshore delivery model supports large-scale operations, while their extensive experience across various industries ensures that they can meet the sophisticated needs of large organizations effectively.
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