Canon Business Process Services
Back-Office Operations
Canon Business Process Services is a business optimization unit that provides back-office operations for healthcare, manufacturing, telecommunications, and government sectors, known for its commitment to innovation and operational excellence.
Size
5K-10K
Public
over-1b
Mission
To help enterprises transform and optimize their business processes using advanced technologies and data analytics.
About
Canon Business Process Services offers back-office operations along with document indexing, data entry, and accounts payable services for clients in healthcare, manufacturing, telecommunications, and government sectors. The company operates using a hybrid delivery model and supports Fortune 1000 companies and large institutions.
It is recognized for its tailored solutions and advanced methodologies, with a proven track record of delivering measurable improvements and enhancing business agility.
Services
Canon Business Process Services provides back-office operations supported by document indexing, data entry, and accounts payable services. These services cover a range of operational needs and are tailored to support the specific requirements of clients in various industries.
Capabilities
Document Indexing & Digitisation
Data Entry & Data Processing
Accounts Payable
Shared-Services Centre Design & Setup
Continuous Improvement / Lean Six Sigma
Automation & RPA Enablement
Change Management & Training
Industries Served
The company serves clients in healthcare, manufacturing, telecommunications, and government sectors. It has experience supporting Fortune 1000 companies and large institutions with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Canon Business Process Services is known for its commitment to innovation and operational excellence, offering clients advanced methodologies and a client-focused culture. Its approach includes leveraging Six Sigma principles and data analytics, which help deliver consistency and measurable improvements at scale.
Delivery Footprint
Headquartered in the United States, the company operates using a hybrid delivery model. It serves clients across various regions, with teams working in remote, hybrid, and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Manufacturing & Industrial
Telecommunications & Media
Government & Public Sector
Clients
Telefónica UK (O2)
Staffordshire County Council
What's the main service provided by
Canon Business Process Services
?
Canon Business Process Services specializes in back-office operations, providing comprehensive support that includes document indexing, data entry, and accounts payable services. These offerings are designed to cater to the operational needs of clients across various sectors, ensuring tailored solutions that enhance efficiency and effectiveness in business processes.
What additional services does
Canon Business Process Services
provide?
In addition to its core back-office operations, Canon Business Process Services offers a range of other capabilities, including IT infrastructure and managed services, as well as customer experience and contact center solutions. This extended service portfolio allows the company to address a wider spectrum of business needs, providing clients with comprehensive support.
When was
Canon Business Process Services
founded?
Founded in 1937, Canon Business Process Services has been in operation for 87 years as of 2024. The company has a long-standing history in the industry, evolving its services to meet the changing needs of businesses over nearly nine decades.
What industry verticals does
Canon Business Process Services
serve?
Canon Business Process Services serves a diverse range of industries, including Healthcare & Life Sciences, Manufacturing & Industrial, Telecommunications & Media, and Government & Public Sector. This broad industry focus allows the company to tailor its services to meet specific client needs effectively.
What delivery model does
Canon Business Process Services
offer?
Canon Business Process Services employs a hybrid delivery model, which combines onshore, offshore, and multi-shore approaches to meet client requirements. Onshore services are provided within the same country as the client, while offshore services are delivered from locations in different countries. This flexible delivery strategy allows for the optimization of resources and better alignment with client needs, ensuring high-quality service delivery.
How many employees and/or seats does
Canon Business Process Services
have?
Canon Business Process Services has a workforce ranging from 5,000 to 10,000 employees. This substantial team size enables the company to efficiently manage a wide array of projects and support its diverse client base effectively.
Can
Canon Business Process Services
be considered a good service provider for startups?
While Canon Business Service Centre Philippines has a robust service portfolio and a solid offshore delivery model, they may be more suited for established businesses than startups. Their comprehensive back-office solutions and IT infrastructure can provide significant support, but startups might find more tailored services from providers who specialize in early-stage business needs. However, for startups in sectors like technology or healthcare looking for scalability and efficiency, they can still be a viable option.
Can
Canon Business Process Services
be considered a good service provider for SMBs?
Canon Business Process Services could be a suitable partner for small and medium-sized businesses (SMBs) looking to scale their operations. The company's extensive service portfolio and experience in diverse industries can help SMBs streamline their processes and improve operational efficiency, thus supporting their growth ambitions. However, the larger scale of operations may mean that SMBs need to ensure the services align closely with their specific requirements.
Can
Canon Business Process Services
be considered a good service provider for enterprises?
Canon Business Process Services is well-positioned as a reliable partner for enterprises and large organizations. With a proven track record of serving Fortune 1000 companies and a strong focus on delivering sophisticated solutions, the company is equipped to handle the complexities associated with large-scale operations. Its commitment to innovation, operational excellence, and a hybrid delivery model further enhances its ability to meet the diverse needs of large enterprises.
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