Call First Communications Inc
IT Infrastructure and Managed Services
Call First Communications is a full-service BPO company that provides IT infrastructure and managed services for technology and SaaS sectors, known for its extensive experience in customer service and lead generation.
Size
1K-5K
Public
over-1b
Mission
About
Call First Communications offers IT infrastructure and managed services along with network monitoring & management, cloud migration & management, cybersecurity operations, and service desk & IT support for clients in technology and SaaS. The company operates using an onshore model and supports U.S.-based businesses.
It is recognized for its proven methods and cost-effective strategies, with a strong emphasis on retention-based customer service and lead generation.
Services
Call First Communications provides IT infrastructure and managed services supported by network monitoring & management, cloud migration & management, cybersecurity operations, and service desk & IT support. These services cover various channels and are tailored to support client needs in optimizing their business operations.
Capabilities
Network Monitoring & Management
Cloud Migration & Management
Cybersecurity Operations (SOC)
Service Desk & IT Support
Industries Served
The company serves clients in technology and SaaS sectors. It has experience supporting a diverse range of businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Call First Communications is known for its extensive experience in direct response and affiliate marketing, offering clients cost-effective strategies and high-quality interactions. Its approach includes a focus on retention-based customer service and lead generation, ensuring consistency and reliability.
Delivery Footprint
Headquartered in Spokane, Washington, the company operates using an onshore delivery model. It serves clients across the United States, with teams working in a hybrid environment depending on client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Clients
No items found.
What's the main service provided by
Call First Communications Inc
?
Call First Communications Inc specializes in IT infrastructure and managed services, providing comprehensive support to enhance business operations. Their offerings include crucial sub-services such as network monitoring and management, cloud migration and management, cybersecurity operations, and service desk and IT support. This diverse service portfolio is designed to meet the specific needs of clients, ensuring optimal performance and security in an increasingly digital landscape.
What additional services does
Call First Communications Inc
provide?
When was
Call First Communications Inc
founded?
Established in 2000, Call First Communications Inc has been in operation for over 23 years. Since its inception, the company has focused on delivering high-quality IT services, contributing to its growth and success in the field of technology and managed services.
What industry verticals does
Call First Communications Inc
serve?
Call First Communications Inc primarily serves clients in the Technology & SaaS sectors. This focus allows the company to tailor its services to meet the unique demands and challenges of businesses operating within these industries.
What delivery model does
Call First Communications Inc
offer?
Call First Communications Inc employs an onshore delivery model, which means that their services are provided from within the United States. This approach not only facilitates effective communication and collaboration with clients but also allows for a seamless integration of services tailored to the specific needs of U.S.-based businesses.
How many employees and/or seats does
Call First Communications Inc
have?
Call First Communications Inc has a workforce ranging from 1,000 to 5,000 employees. This substantial employee base enables the company to manage a wide array of projects and provide a robust level of service to its clients across various sectors.
Can
Call First Communications Inc
be considered a good service provider for startups?
For startups, Call Gurus can be an excellent service provider due to its flexible service offerings and nearshore delivery model. With a focus on customer experience, they can help new businesses establish a strong foundation for customer relationships, which is crucial for growth in the early stages. Their ability to provide tailored solutions ensures that startups can scale their customer support without overwhelming their resources.
Can
Call First Communications Inc
be considered a good service provider for SMBs?
Call First Communications Inc is well-positioned to support small and medium-sized businesses (SMBs) thanks to its scalable service offerings and extensive experience. Their focus on cost-effective strategies and customized solutions allows SMBs to optimize their operations without overwhelming their budgets. The company’s expertise in IT infrastructure and managed services ensures that SMBs receive the support they need to grow and thrive in a competitive market.
Can
Call First Communications Inc
be considered a good service provider for enterprises?
For enterprises and large companies, Call First Communications Inc offers a reliable and sophisticated suite of services that can meet complex business requirements. Their extensive experience in IT infrastructure and managed services, combined with a strong onshore delivery model, ensures that large organizations receive high-quality support tailored to their operational needs. The company’s commitment to retention-based customer service and lead generation further enhances its value proposition for enterprises seeking dependable partners.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.