
Byltax Systems Inc
Customer Experience and Contact Center
ByltAx Systems Inc. is a global business process outsourcing company that provides customer experience and contact center solutions for retail, e-commerce, and technology sectors, known for its offshore delivery model and skilled workforce from the Philippines.
Size
51-200
Public
under-1m
Mission
To help businesses scale efficiently and cost-effectively by providing highly skilled offshore staff.
About
ByltAx Systems Inc. offers customer experience and contact center solutions along with back-office operations, software engineering, and analytics services for clients in retail, e-commerce, and technology. The company operates using an offshore delivery model and supports clients globally.
It is recognized for its extensive expertise in mobile application development and customer management, with a strong focus on delivering cost-effective and scalable outsourcing solutions.
Services
ByltAx Systems Inc. provides customer experience and contact center solutions supported by back-office operations, software engineering, and analytics services. These services include inbound customer support, outbound telesales, data entry, and custom application development. Each solution is tailored to meet the specific needs of clients, ensuring efficient and effective business processes.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Data Entry & Data Processing
Market & Competitive Intelligence
Business & Financial Research
Content Moderation
Graphic & Video Production
Custom Application Development
Mobile App Development
Web Development
Industries Served
The company serves clients in retail, e-commerce, and technology sectors. It has experience supporting businesses with services aligned to industry-specific requirements, leveraging technology platforms relevant to customer management and software development.
Unique Stregths
ByltAx is known for its commitment to delivering innovative outsourcing solutions, offering clients a highly skilled offshore workforce. Its approach includes 24/7 operations guided by experienced management, ensuring consistent service quality and responsiveness to client needs.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across Asia and Europe, with teams working in remote environments to provide seamless support tailored to various business functions.
Certifications
No items found.
Verticals
Retail & e-Commerce
Technology & SaaS
Clients
No items found.
What's the main service provided by
Byltax Systems Inc
?
Byltax Systems Inc specializes in delivering customer experience and contact center solutions, complemented by a variety of back-office operations and software engineering services. Their offerings include inbound customer support, outbound telesales and retention efforts, data entry and data processing, as well as market and competitive intelligence. Additionally, they provide business and financial research, content moderation, graphic and video production, and custom application development across various platforms.
What additional services does
Byltax Systems Inc
provide?
When was
Byltax Systems Inc
founded?
Byltax Systems Inc was established in 2005, marking nearly two decades of growth and innovation in the outsourcing industry. Since its inception, the company has focused on providing high-quality offshore services tailored to meet the unique needs of its clients.
What industry verticals does
Byltax Systems Inc
serve?
Byltax Systems Inc primarily serves clients in the Retail & e-Commerce and Technology & SaaS sectors. Their expertise in these industries allows them to tailor their services to meet specific market demands and customer expectations.
What delivery model does
Byltax Systems Inc
offer?
Byltax Systems Inc operates using an offshore delivery model, meaning that they provide their services from locations outside the client's home country, specifically from the Philippines. This model allows the company to leverage cost-effective resources while maintaining high-quality service delivery to clients across different regions.
How many employees and/or seats does
Byltax Systems Inc
have?
Byltax Systems Inc has a workforce ranging between 51 to 200 employees. This size allows the company to maintain a balance between personalized service and the capacity to handle larger projects, ensuring that they can meet diverse client needs effectively.
Can
Byltax Systems Inc
be considered a good service provider for startups?
While Bynet Semech has a solid foundation in IT services, its primary focus on government and public sector clients may make it less suitable for startups. Startups often require flexible, scalable solutions that accommodate rapid growth and evolving needs. However, if a startup operates within the technology or public sector space, they may find Bynet's expertise and robust security measures beneficial.
Can
Byltax Systems Inc
be considered a good service provider for SMBs?
For small and medium businesses, Byltax Systems Inc presents a promising option due to their scalable service offerings and expertise in customer management. Their range of services can support SMBs in enhancing their operational efficiency and customer experience, allowing them to focus on growth while leveraging Byltax's industry knowledge and skilled offshore workforce.
Can
Byltax Systems Inc
be considered a good service provider for enterprises?
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