Business Process Center
Back-Office Operations
Infosys BPM is a global leader in business process outsourcing that provides back-office operations for healthcare, insurance, real estate, logistics, energy, banking, education, and hospitality, known for its innovative technology platforms and extensive industry expertise.
Size
over-10K
Public
over-1b
Mission
About
Infosys BPM offers back-office operations along with business process management, customer support outsourcing, and supply chain management for clients in healthcare, insurance, real estate, logistics, energy, banking, education, and hospitality. The company operates using an offshore model and supports a diverse range of clients globally.
It is recognized for its transformative BPM services, with a workforce of over 59,000 professionals dedicated to delivering excellence and driving client success.
Services
Infosys BPM provides back-office operations supported by business process management, customer support outsourcing, and supply chain management. These services include procure-to-pay, order management and fulfillment, general ledger and reconciliation, accounts payable, and accounts receivable. Each solution is tailored to optimize operations and enhance client experiences.
Capabilities
Procure-to-Pay (P2P)
Order Management & Fulfilment
General Ledger & Reconciliation
Accounts Payable
Accounts Receivable
Industries Served
The company serves clients in healthcare, insurance, real estate, logistics, energy, banking, education, and hospitality. It has experience supporting diverse industries with services aligned to specific requirements, leveraging innovative technology platforms to drive efficiency and effectiveness.
Unique Stregths
Infosys BPM is known for its extensive global presence and industry-leading HR practices, offering clients a highly skilled workforce and robust operational frameworks. Its approach includes ongoing productivity improvements and process reengineering, which help deliver consistency and excellence at scale.
Delivery Footprint
Headquartered in India, the company operates using an offshore delivery model. It serves clients across 16 countries on 5 continents, with teams working in remote environments tailored to meet specific client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Insurance
Real Estate & Property Management
Energy & Utilities
Banking & Financial Services
Education & EdTech
Travel Hospitality & Leisure
Logistics Transport & Supply-Chain
Clients
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What's the main service provided by
Business Process Center
?
Business Process Center specializes in back-office operations, offering a broad range of services designed to enhance operational efficiency and client experiences. Their expertise extends to various sub-services including procure-to-pay (P2P), order management and fulfillment, general ledger and reconciliation, accounts payable, and accounts receivable. This holistic approach allows them to tailor solutions that meet specific client needs across different industries.
What additional services does
Business Process Center
provide?
When was
Business Process Center
founded?
Business Process Center was established in 2006, marking over 17 years of experience in the business process outsourcing industry. Since its inception, the company has grown significantly, positioning itself as a leader in delivering tailored business solutions to a global clientele.
What industry verticals does
Business Process Center
serve?
Business Process Center serves a diverse range of industries, including Healthcare & Life Sciences, Insurance, Real Estate & Property Management, Logistics, Transport & Supply-Chain, Energy & Utilities, Banking & Financial Services, Education & EdTech, Travel, and Hospitality & Leisure. This extensive industry focus enables the company to cater to specific operational and strategic needs across various sectors.
What delivery model does
Business Process Center
offer?
Business Process Center operates using an offshore delivery model, which involves providing services from a location that is geographically distant from the client. This approach allows the company to leverage cost efficiencies while maintaining high-quality service delivery. By employing remote teams that are specially trained to meet client requirements, they ensure effective management of business processes across borders.
How many employees and/or seats does
Business Process Center
have?
Business Process Center boasts a workforce of over 10,000 employees, reflecting its substantial capacity to handle large-scale projects and diverse client needs. This extensive team is essential for delivering the high-quality services the company is known for, enabling them to maintain operational excellence across various business functions.
Can
Business Process Center
be considered a good service provider for startups?
Business Process Outsourcing Ui Ux Designing Web App Legal Call Center 24/7 presents a strong option for startups, particularly due to its flexible engagement models and tailored software solutions. The company's focus on innovation and client-centric approaches allows it to address the unique challenges faced by new businesses, helping them to establish a solid foundation in their respective markets.
Can
Business Process Center
be considered a good service provider for SMBs?
For small and medium businesses, Business Process Center can be a suitable service provider given its scalable service offerings and extensive expertise across various sectors. The company’s ability to customize solutions means that SMBs can benefit from the same level of operational support that larger enterprises receive, making it a flexible option for growing businesses that require reliable back-office operations.
Can
Business Process Center
be considered a good service provider for enterprises?
Business Process Center stands out as a strong provider for enterprises and large companies due to its extensive resources and proven track record of handling complex business processes. With a workforce exceeding 10,000 and a reputation bolstered by multiple industry awards, the company is well-equipped to deliver sophisticated and reliable services. Their offshore delivery model further enhances their ability to provide consistent, high-quality support to large-scale operations.
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