Brigade Solutions Inc
Back-Office Operations
Brigade Solutions is a reliable BPO firm that provides back-office operations for banking, financial services, logistics, and technology, known for its commitment to quality and innovation.
Size
201-500
Private
Mission
About
Brigade Solutions offers back-office operations along with finance and accounting and customer experience services for clients in banking, financial services, logistics, transport, supply-chain, and technology. The company operates using an offshore model and supports a diverse range of clients from small businesses to Fortune 500 corporations.
It is recognized for its high compliance standards and innovative capabilities, with a focus on delivering value-driven outcomes through tailored outsourcing solutions.
Services
Capabilities
Accounts Payable
Accounts Receivable
Technical Support (Tier 1/2)
Order Management & Fulfilment
Inbound Customer Support
Outbound Telesales & Retention
Industries Served
Unique Stregths
Delivery Footprint
Certifications
ISO 9001:2000
Six Sigma
Verticals
Banking & Financial Services
Logistics Transport & Supply-Chain
Clients
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What's the main service provided by
Brigade Solutions Inc
?
Brigade Solutions Inc specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency for businesses. Their offerings include key functions such as accounts payable, accounts receivable, technical support across various tiers, order management and fulfillment, as well as inbound customer support and outbound telesales and retention. This diverse range of services allows them to cater to the unique needs of their clients effectively.
What additional services does
Brigade Solutions Inc
provide?
In addition to its core back-office operations, Brigade Solutions Inc also offers a range of other services including finance and accounting, as well as HR recruitment and payroll. These additional capabilities enable the company to provide a more holistic approach to outsourcing, addressing various operational needs of its clients.
When was
Brigade Solutions Inc
founded?
Brigade Solutions Inc was established in 1998, making it a company with over 25 years of experience in the outsourcing industry. Since its inception, Brigade Solutions has grown to become a reputable provider of back-office and customer experience services, demonstrating a long-standing commitment to quality and innovation.
What industry verticals does
Brigade Solutions Inc
serve?
Brigade Solutions Inc serves a variety of industries, focusing on sectors such as Banking & Financial Services, Logistics, and Transport & Supply-Chain. This diverse industry expertise enables the company to tailor its services to meet the specific needs and challenges faced by clients in these fields.
What delivery model does
Brigade Solutions Inc
offer?
Brigade Solutions Inc employs an offshore delivery model, meaning that its services are primarily carried out by teams based in a different country, specifically from their Global Delivery Center in Hyderabad, India. This model allows Brigade Solutions to offer cost-effective solutions while maintaining high standards of service delivery, leveraging global talent to meet the needs of clients across various geographies.
How many employees and/or seats does
Brigade Solutions Inc
have?
Brigade Solutions Inc has a workforce that falls within the range of 201 to 500 employees. This size indicates a well-established company capable of handling a diverse array of client needs while remaining agile enough to adapt to changing market demands.
Can
Brigade Solutions Inc
be considered a good service provider for startups?
Bright Hat can be a viable service provider for startups, particularly those in the healthcare and retail sectors. With an array of back-office services designed to streamline operations, startups can benefit from their expertise in data management and payroll processing, which are critical for establishing efficient workflows early on. The company’s hybrid delivery model also offers flexibility that can be advantageous for startups looking to scale.
Can
Brigade Solutions Inc
be considered a good service provider for SMBs?
Can
Brigade Solutions Inc
be considered a good service provider for enterprises?
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