Brickwork India specializes in back-office operations, offering a comprehensive suite of services designed to support businesses in various functions. In addition to the main focus on back-office tasks, the company provides specialized sub-services that include data entry and processing, customer and marketing analytics, business and financial research, recruitment process outsourcing (RPO), lead research and list building, content creation and localization, social media management, email marketing production, web development, and UI/UX design. This diverse range of services is tailored to meet the unique needs of their clients across different sectors.

Brickwork India was established in 2005, which means that as of 2024, the company has been in operation for 19 years. Since its inception, Brickwork India has grown to become a reputable player in the BPO sector, offering valuable services that cater to various business needs.

Brickwork India serves clients across several key industries, including retail & e-commerce, technology & SaaS, and banking & financial services. This focus on diverse verticals allows the company to cater to a broad spectrum of clients, from startups to large corporations, ensuring that their services align with the specific requirements of each industry.

Brickwork India operates using an offshore delivery model, which means that they provide their services from a location outside of the client's home country. This approach allows clients to benefit from cost-effective solutions while accessing a skilled workforce. By utilizing remote teams, Brickwork India can efficiently meet the diverse needs of their clients around the world.

Brickwork India has a workforce ranging from 201 to 500 employees. This size enables the company to maintain a balance between personalized service and the capacity to handle larger projects, ensuring that they can effectively support their clients' operational needs.

Brickwork India is a strong service provider for small and medium businesses (SMBs), as it offers a versatile suite of services that can adapt to the evolving needs of growing companies. Their experience in providing back-office operations and support across various functions enables SMBs to optimize their resources and focus on strategic growth. With a commitment to client satisfaction and a flexible approach, Brickwork India can effectively support the operational demands of SMBs.

Brickwork India is also a valuable partner for enterprises and large companies, thanks to its robust service offerings and experience with diverse clients, including Fortune 500 companies. The company’s ISO 27001:2022 certification ensures a strong commitment to data security and operational excellence, which are critical for large-scale operations. With its ability to deliver customized solutions at scale, Brickwork India can effectively meet the sophisticated needs of enterprise-level clients.