Brady Philippines Direct Marketing Inc.
Customer Experience and Contact Center
Brady Corporation is a global leader that provides customer experience and contact center solutions for telecommunications and manufacturing, known for its commitment to safety and identification innovation.
Size
Private
Mission
To provide solutions that protect and identify people, places, and products across various industries.
About
Brady Philippines Direct Marketing Inc. offers customer experience and contact center solutions along with back-office operations and software engineering for clients in telecommunications and manufacturing. The company operates using an offshore delivery model and supports global markets, particularly the UK and US.
It is recognized for its skilled team of professionals, with a strong focus on operational excellence and customer service that ensures seamless support and innovative solutions.
Services
Brady Philippines Direct Marketing Inc. provides customer experience and contact center solutions supported by back-office operations and software engineering. These services include inbound customer support, outbound telesales, data entry, order management, web development, and SEO optimization. Each solution is tailored to enhance operational efficiency and meet the specific needs of clients in various industries.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Data Entry & Data Processing
Order Management & Fulfilment
Web Development
SEO & Website Optimisation
Industries Served
The company serves clients in telecommunications and manufacturing. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring compliance and operational effectiveness across its offerings.
Unique Stregths
Brady Philippines is known for its commitment to safety and identification solutions, offering clients a highly skilled workforce that excels in customer service and technical support. Its approach includes continuous investment in innovation and employee development, which helps deliver consistent and high-quality service at scale.
Delivery Footprint
Headquartered in Mandaluyong City, Philippines, the company operates using an offshore delivery model. It serves clients across global markets, with teams working in a remote environment to meet diverse client needs.
Certifications
No items found.
Verticals
Telecommunications & Media
Manufacturing & Industrial
Clients
No items found.
What's the main service provided by
Brady Philippines Direct Marketing Inc.
?
Brady Philippines Direct Marketing Inc. specializes in providing exceptional customer experience and contact center solutions. Their offerings include a comprehensive suite of services such as inbound customer support, outbound telesales and retention efforts, data entry and processing, order management and fulfillment, as well as web development and SEO optimization. Each of these services is designed to enhance operational efficiency and cater to the unique needs of clients across various sectors.
What additional services does
Brady Philippines Direct Marketing Inc.
provide?
In addition to their core offerings, Brady Philippines Direct Marketing Inc. also provides extensive back-office operations and software engineering services. This expanded portfolio enables the company to support clients with a range of operational needs, ensuring that they can scale effectively and maintain a competitive edge in their respective markets.
When was
Brady Philippines Direct Marketing Inc.
founded?
Established in 1914, Brady Philippines Direct Marketing Inc. has been a key player in the business process outsourcing industry for over a century. This long-standing presence in the market reflects the company's commitment to delivering quality services and adapting to the evolving needs of its clients throughout the years.
What industry verticals does
Brady Philippines Direct Marketing Inc.
serve?
Brady Philippines Direct Marketing Inc. serves two primary verticals: Telecommunications & Media, and Manufacturing & Industrial. This targeted focus allows the company to tailor its services to meet the specific requirements and challenges faced by businesses within these industries.
What delivery model does
Brady Philippines Direct Marketing Inc.
offer?
Brady Philippines Direct Marketing Inc. utilizes an offshore delivery model, which means that their services are provided from locations outside of the client's country. This approach allows them to access a diverse talent pool while offering cost-effective solutions to clients in global markets, particularly in the UK and US.
How many employees and/or seats does
Brady Philippines Direct Marketing Inc.
have?
Can
Brady Philippines Direct Marketing Inc.
be considered a good service provider for startups?
Can
Brady Philippines Direct Marketing Inc.
be considered a good service provider for SMBs?
Brady Philippines Direct Marketing Inc. is well-positioned to serve small and medium-sized businesses, particularly those in need of scalable solutions that can adapt to growth. With a diverse service portfolio that includes customer support and back-office operations, the company can provide the flexibility and support that SMBs require as they navigate their business journeys.
Can
Brady Philippines Direct Marketing Inc.
be considered a good service provider for enterprises?
For enterprises and larger companies, Brady Philippines Direct Marketing Inc. offers a reliable partnership with its robust service capabilities and commitment to quality. Their extensive experience in sectors such as telecommunications and manufacturing allows them to cater to complex needs, making them a suitable choice for large organizations looking for sophisticated and scalable service solutions.
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