BPO Elite
Knowledge and Research Services
BPO Elite is a specialized management consulting firm that provides knowledge and research services for technology, government, healthcare, retail, and small businesses, known for its data-driven approach and boutique service model.
Size
11-50
Private
Mission
To empower individuals and businesses to make data-driven decisions.
About
BPO Elite offers knowledge and research services along with back-office operations and analytics for clients in technology, government, healthcare, retail, and small businesses. The company operates using an onshore and offshore delivery model and supports clients in the United States and the Philippines.
It is recognized for its tailored solutions and commitment to empowering clients through data-driven strategies, with a focus on analytics training and consulting.
Services
BPO Elite provides knowledge and research services supported by back-office operations and analytics. These services include market and competitive intelligence, business and financial research, and recruitment process outsourcing. Each solution is customizable to meet the specific needs of clients, ensuring effective support for decision-making and operational efficiency.
Capabilities
Market & Competitive Intelligence
Business & Financial Research
Learning & Development Support
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Data Entry & Data Processing
Document Indexing & Digitisation
Technical Support (Tier 1/2)
Industries Served
The company serves clients in technology, government, healthcare, retail, and small businesses. It has experience supporting diverse sectors with services aligned to industry-specific requirements and technology platforms, enhancing their operational capabilities.
Unique Stregths
BPO Elite is known for its boutique service approach, offering clients personalized attention and tailored solutions. Its focus on data-driven strategies empowers clients to make informed decisions, while its commitment to analytics training ensures that clients are equipped with the necessary skills to leverage data effectively.
Delivery Footprint
Headquartered in Concord, California, the company operates using a mixed delivery model that combines onshore and offshore services. It serves clients across the United States and the Philippines, with teams working in hybrid environments to meet diverse client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Government & Public Sector
Healthcare & Life Sciences
Retail & e-Commerce
Clients
Teleperformance
HSBC
Convergys
Sykes Asia
What's the main service provided by
BPO Elite
?
BPO Elite specializes in providing knowledge and research services designed to empower clients in their decision-making processes. Their offerings include comprehensive market and competitive intelligence, business and financial research, and recruitment process outsourcing (RPO). Additionally, they support clients with various sub-services such as talent sourcing and screening, onboarding administration, data entry and processing, document indexing and digitization, as well as tier 1 and tier 2 technical support.
What additional services does
BPO Elite
provide?
In addition to its core offerings, BPO Elite also provides a range of other services, including back-office operations and analytics. These additional capabilities ensure that they can support clients comprehensively, enhancing operational efficiency and providing valuable insights through data analysis.
When was
BPO Elite
founded?
BPO Elite was established in 2011, marking over a decade of experience in delivering specialized services. Since its inception, the company has dedicated itself to helping clients navigate the complexities of data-driven decision-making, evolving alongside industry needs and technological advancements.
What industry verticals does
BPO Elite
serve?
BPO Elite serves a diverse range of industries, including Technology & SaaS, Government & Public Sector, Healthcare & Life Sciences, and Retail & e-Commerce. This broad industry focus allows BPO Elite to tailor its services to meet the unique requirements of each sector effectively.
What delivery model does
BPO Elite
offer?
BPO Elite employs a mixed delivery model that combines both onshore and offshore services. Onshore services refer to operations conducted within the client's country, allowing for closer collaboration and communication, while offshore services involve operations conducted in another country, often providing cost efficiencies. This hybrid approach enables BPO Elite to meet varying client needs effectively, with teams working across locations to deliver quality support.
How many employees and/or seats does
BPO Elite
have?
BPO Elite has a workforce ranging from 11 to 50 employees. This size allows the company to maintain a boutique service approach, providing personalized attention and tailored solutions to its clients while still being agile and responsive to client needs.
Can
BPO Elite
be considered a good service provider for startups?
Can
BPO Elite
be considered a good service provider for SMBs?
Can
BPO Elite
be considered a good service provider for enterprises?
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