Bpo Corp
Customer Experience and Contact Center
BPO Corp is a business process outsourcing provider that delivers customer experience and contact center services for healthcare, insurance, retail, banking, and technology sectors, known for its commitment to Filipino families and a positive work culture.
Size
201-500
Private
Mission
To bridge the operational needs of businesses with high-quality, cost-effective labor.
About
BPO Corp offers customer experience and contact center services along with HR, finance, IT infrastructure, and marketing operations for clients in healthcare, insurance, retail, banking, and technology. The company operates using an offshore model and supports US-based businesses.
It is recognized for its focus on employee well-being, with a strong commitment to creating a family-friendly work environment that aligns social values with business objectives.
Services
BPO Corp provides customer experience and contact center services supported by HR, finance, IT infrastructure, and marketing operations. These services include inbound customer support, technical support, payroll processing, claims processing, and order management, tailored to support various business functions.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Email Support
Payroll Processing
Claims Processing
Document Indexing & Digitisation
Order Management & Fulfilment
Billing & Invoicing
Procurement Administration
Inventory Management Support
Accounts Payable
Accounts Receivable
General Ledger & Reconciliation
Tax Compliance & Filing
Data Entry & Data Processing
Service Desk & IT Support
Network Monitoring & Management
Campaign Management
Content Creation & Localisation
Market & Competitive Intelligence
Industries Served
The company serves clients in healthcare, insurance, retail, banking, and technology. It has experience supporting US-based businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
BPO Corp is known for its commitment to creating a positive, family-friendly work environment for Filipino employees, offering clients a people-centric approach that aligns social values with business objectives. Its operational practices ensure a supportive workplace culture that enhances service delivery.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients primarily in the United States, with teams working in remote environments to meet client needs.
Certifications
ISO 27001:2022
Verticals
Healthcare & Life Sciences
Insurance
Retail & e-Commerce
Banking & Financial Services
Technology & SaaS
Manufacturing & Industrial
Clients
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What's the main service provided by
Bpo Corp
?
Bpo Corp specializes in enhancing customer experience and operates a comprehensive contact center. Their offerings include a variety of support services such as inbound customer assistance, technical support for both Tier 1 and Tier 2 issues, email support, payroll and claims processing, as well as document indexing and digitization. Additionally, they manage order fulfillment, billing and invoicing, procurement administration, inventory management, accounts payable and receivable, general ledger reconciliation, tax compliance and filing, data entry and processing, service desk and IT support, network management, campaign management, and content creation and localization.
What additional services does
Bpo Corp
provide?
When was
Bpo Corp
founded?
Bpo Corp was established in 2018, marking its entry into the business process outsourcing sector. As of 2024, the company has been operational for about six years, during which it has developed a strong reputation for delivering high-quality outsourcing services.
What industry verticals does
Bpo Corp
serve?
Bpo Corp serves a wide array of industries, focusing on sectors such as Healthcare & Life Sciences, Insurance, Retail & e-Commerce, Banking & Financial Services, Technology & SaaS, and Manufacturing & Industrial. This diverse industry focus allows the company to tailor its services to meet the specific needs of its clients.
What delivery model does
Bpo Corp
offer?
How many employees and/or seats does
Bpo Corp
have?
Bpo Corp employs between 201 and 500 individuals, positioning itself as a mid-sized company in the BPO sector. This workforce size enables the company to maintain a balance between personalized service and operational efficiency.
Can
Bpo Corp
be considered a good service provider for startups?
Bpo Data Entry Help can be an excellent service provider for startups, particularly due to its focus on back-office operations that allow new businesses to concentrate on their growth and core activities. The company's flexible service model and commitment to quality make it a valuable partner for startups seeking reliable data management solutions without the burden of establishing in-house capabilities.
Can
Bpo Corp
be considered a good service provider for SMBs?
Bpo Corp is well-equipped to support small and medium businesses (SMBs) due to its flexible service offerings and scalable solutions. The company’s diverse portfolio enables SMBs to choose specific services that align with their operational needs, allowing for growth without overwhelming resource commitments. This adaptability is particularly beneficial for SMBs looking to enhance their operational efficiency while managing costs effectively.
Can
Bpo Corp
be considered a good service provider for enterprises?
Bpo Corp presents itself as a reliable partner for enterprises and large companies, backed by its ISO 27001:2022 certification, which demonstrates a commitment to data security and operational excellence. Their offshore delivery model allows for cost-effective solutions that can be tailored to meet the complex requirements of larger organizations, ensuring both reliability and sophistication in service delivery.
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