BPO American
Sales and Lead-Generation Services
BPO American, Inc. is a leading provider of business process outsourcing services that provides sales and lead-generation services for various industries, known for its customized communication solutions and commitment to customer satisfaction.
Size
11-50
Private
10m-50m
Mission
To help businesses streamline operations, reduce costs, and enhance customer satisfaction through innovative, technology-driven solutions.
About
BPO American, Inc. offers sales and lead-generation services along with customer support, data processing, and human resources management for clients in diverse industries. The company operates using an onshore model and supports businesses across the United States.
It is recognized for its reliable and cost-effective solutions, with a highly trained workforce dedicated to enhancing client operations and customer experiences.
Services
BPO American, Inc. provides sales and lead-generation services supported by customer support, data processing, and human resources management. These services include outbound telesales, lead research, and appointment setting, tailored to support client needs in optimizing their sales processes.
Capabilities
Outbound Telesales & Retention
Lead Research & List Building
Inbound Lead Qualification
Appointment Setting
Industries Served
The company serves clients in various industries, particularly hospitality, retail, and technology. It has experience supporting businesses of all sizes with services aligned to their operational requirements and customer engagement strategies.
Unique Stregths
BPO American, Inc. is known for its commitment to customer satisfaction and operational excellence, offering clients innovative, technology-driven solutions. Its approach includes leveraging the latest technology and a courteous workforce, ensuring prompt and effective service delivery.
Delivery Footprint
Headquartered in Greer, South Carolina, the company operates using an onshore delivery model. It serves clients across the United States, with teams dedicated to providing tailored support that meets the unique needs of each business.
Certifications
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Verticals
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Clients
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What's the main service provided by
BPO American
?
BPO American specializes in sales and lead-generation services, providing a comprehensive suite of solutions designed to enhance client operations. Their offerings include outbound telesales and retention, lead research and list building, inbound lead qualification, and appointment setting, all tailored to help businesses optimize their sales processes effectively.
What additional services does
BPO American
provide?
When was
BPO American
founded?
Established in 2001, BPO American has been serving clients for over 22 years. The company's long-standing presence in the business process outsourcing industry highlights its commitment to delivering quality services and adapting to the evolving needs of its clients.
What industry verticals does
BPO American
serve?
What delivery model does
BPO American
offer?
BPO American operates using an onshore delivery model, meaning that its services are provided domestically within the United States. This approach allows the company to maintain close communication and collaboration with its clients, ensuring that support is readily accessible and tailored to meet the specific needs of businesses across the country.
How many employees and/or seats does
BPO American
have?
BPO American has a workforce ranging from 11 to 50 employees. This size allows the company to maintain a personalized approach to service delivery while being agile enough to adapt to the varied demands of its clients.
Can
BPO American
be considered a good service provider for startups?
For startups, BPO American can be a valuable partner, especially given its focus on tailored sales and lead-generation services. While the company has a relatively modest employee base, its experience and commitment to customer satisfaction make it well-suited to support new businesses looking to establish their market presence. Startups may find BPO American's services beneficial as they seek to optimize their sales processes without incurring significant overhead costs.
Can
BPO American
be considered a good service provider for SMBs?
BPO American is particularly well-positioned to serve small and medium-sized businesses (SMBs). With an adaptable service portfolio that includes essential sales and lead-generation strategies, the company can help SMBs enhance their operational efficiency and customer engagement. Its onshore delivery model provides additional advantages, enabling close collaboration and responsiveness to the unique needs of smaller organizations.
Can
BPO American
be considered a good service provider for enterprises?
While BPO American primarily focuses on serving smaller businesses, its experience and technology-driven solutions could still be relevant for enterprises looking for specific sales and lead-generation support. However, larger companies may need to consider whether the company's scale and resources align with their more extensive operational requirements, as BPO American’s offerings are tailored more towards the needs of SMBs.
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