Bluebean
Customer Experience and Contact Center
Bluebean, Inc. is a BPO company that provides customer experience and contact center solutions for various industries, known for its strong emphasis on building long-lasting partnerships and a family-like company culture.
Size
51-200
Private
Mission
To build effective teams that deliver solutions while fostering trust and long-term partnerships.
About
Bluebean, Inc. offers customer experience and contact center solutions along with inbound customer support, outbound telesales, email support, and market intelligence for clients in telecommunications, banking, food, and healthcare. The company operates using a locally focused model and supports businesses primarily in the Philippines.
It is recognized for its low employee turnover and strong client relationships, with a commitment to delivering high-quality services and fostering a community-oriented workplace culture.
Services
Bluebean, Inc. provides customer experience and contact center solutions supported by inbound customer support, outbound telesales, email support, and market intelligence. These services cover various communication channels and are tailored to support client needs in operational efficiency and customer satisfaction.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Email Support
Market & Competitive Intelligence
Industries Served
The company serves clients in telecommunications, banking, food, healthcare, and other sectors. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring that clients receive tailored solutions that meet their operational goals.
Unique Stregths
Bluebean, Inc. is known for its commitment to building long-lasting partnerships based on trust and consistent performance, offering clients a dedicated and high-quality workforce. Its approach includes fostering a family-like culture that values individual contributions, which helps deliver consistency and reliability in service delivery.
Delivery Footprint
Headquartered in Taytay, Rizal, Philippines, the company operates using a locally focused delivery model. It serves clients primarily in the Philippines, with a workforce that is dedicated and largely drawn from the local community, ensuring high-quality output and low employee turnover.
Certifications
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Verticals
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Clients
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What's the main service provided by
Bluebean
?
Bluebean specializes in providing comprehensive customer experience and contact center solutions. Their primary services include inbound customer support, outbound telesales and retention, email support, and market intelligence. This diverse range of services is designed to enhance operational efficiency and elevate customer satisfaction for clients across various industries, including telecommunications, banking, food, and healthcare.
What additional services does
Bluebean
provide?
When was
Bluebean
founded?
Bluebean was established in 2006, marking its entry into the BPO industry over 17 years ago. Since its founding, the company has dedicated itself to building effective teams and fostering long-term partnerships, which has contributed to its growth and reputation in the market.
What industry verticals does
Bluebean
serve?
What delivery model does
Bluebean
offer?
How many employees and/or seats does
Bluebean
have?
Bluebean employs between 51 and 200 individuals, reflecting a modest-sized workforce. This enables the company to maintain a close-knit team culture while providing personalized service to clients, ensuring that each employee plays a significant role in delivering high-quality output.
Can
Bluebean
be considered a good service provider for startups?
For startups, Bluebean offers a supportive environment due to its tailored service offerings and commitment to building long-term relationships. The company’s focus on customer experience and operational efficiency can be particularly beneficial for new businesses looking to establish strong customer connections from the outset. Additionally, their locally-focused delivery model and low employee turnover can help startups maintain consistency in service quality as they grow.
Can
Bluebean
be considered a good service provider for SMBs?
Bluebean is well-suited for small and medium businesses (SMBs) seeking to enhance their customer engagement and support capabilities. With a diverse range of services and a commitment to high-quality delivery, Bluebean can help SMBs scale effectively while ensuring that their unique operational needs are met. The company's experience across various industries allows it to provide tailored solutions that facilitate growth and flexibility for smaller enterprises.
Can
Bluebean
be considered a good service provider for enterprises?
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