Blue Exigo
Customer Experience and Contact Center
Blue Exigo is a dynamic Operational Consulting as a Service (OCaaS) company that provides customer experience and contact center solutions for healthcare and insurance sectors, known for its tailored operational strategies and personalized service.
Size
1-10
Private
under-1m
Mission
To help businesses achieve scale with minimal exposure and little to no fixed capital investment.
About
Blue Exigo offers customer experience and contact center solutions along with back-office operations for clients in healthcare and insurance. The company operates using a nearshore and offshore model and supports small to medium-sized businesses.
It is recognized for its customized operational solutions, with a focus on helping clients achieve scale with minimal fixed capital investment and reduced exposure.
Services
Blue Exigo provides customer experience and contact center solutions, supported by back-office operations and specific offerings such as inbound customer support, outbound telesales & retention, and data entry & processing. These services cover both inbound and outbound channels, tailored to support client needs in enhancing operational efficiency and customer engagement.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Data Entry & Data Processing
Web Development
Industries Served
The company serves clients in healthcare and insurance. It has experience supporting small to medium-sized businesses with services aligned to industry-specific requirements and technology platforms that facilitate operational improvements.
Unique Stregths
Blue Exigo is known for its commitment to delivering exceptional client value, offering clients access to international talent and operational flexibility. Its approach includes customized consulting and ongoing performance improvement strategies, which help deliver consistency at scale.
Delivery Footprint
Headquartered in an undisclosed location, the company operates using a nearshore and offshore delivery model. It serves clients across various regions, with teams working in flexible environments depending on client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Insurance
Clients
No items found.
What's the main service provided by
Blue Exigo
?
Blue Exigo specializes in delivering customer experience and contact center solutions, complemented by essential back-office operations. Their service offerings include inbound customer support, outbound telesales and retention, as well as data entry and processing. This diverse portfolio is designed to enhance operational efficiency and foster better customer engagement for their clients.
What additional services does
Blue Exigo
provide?
When was
Blue Exigo
founded?
What industry verticals does
Blue Exigo
serve?
Blue Exigo primarily serves the Healthcare & Life Sciences and Insurance sectors. Their expertise in these industries enables them to tailor their services to meet the specific needs and regulatory requirements of businesses operating within these fields.
What delivery model does
Blue Exigo
offer?
Blue Exigo employs both nearshore and offshore delivery models to provide its services. Nearshore refers to operations conducted in neighboring countries, which can facilitate better communication and cultural alignment. Offshore services, on the other hand, involve operations in distant countries, often allowing for cost savings and access to a broader talent pool. This dual approach enables Blue Exigo to offer flexible and scalable solutions to their clients.
How many employees and/or seats does
Blue Exigo
have?
Blue Exigo operates with a small workforce, consisting of 1 to 10 employees. This compact team structure allows for agility and personalized service delivery, fostering close relationships with clients and a tailored approach to their business needs.
Can
Blue Exigo
be considered a good service provider for startups?
Blue Ocean Contact Centers can be an excellent service provider for startups, particularly those in technology and travel sectors. Their experience in tailoring services to meet the unique needs of diverse clients ensures that even smaller businesses can benefit from high-quality customer support and operational assistance without the overhead costs of larger firms.
Can
Blue Exigo
be considered a good service provider for SMBs?
Blue Exigo is well-positioned to support small and medium-sized businesses due to its customizable service offerings and commitment to operational flexibility. Their experience in providing tailored solutions in the healthcare and insurance industries further enhances their capability to help SMBs scale effectively while managing costs and operational risks.
Can
Blue Exigo
be considered a good service provider for enterprises?
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