Bilingual LS
Knowledge and Research Services
Bilingual Global is a leading BPO company that provides comprehensive language solutions for various industries, known for its global reach and tailored support.
Size
501-1K
Private
Mission
To create value for employees, the community, and clients by providing effective solutions in each interaction.
About
Bilingual Global offers comprehensive language solutions along with business process outsourcing services for clients in technology, gaming, hospitality, and more. The company operates using a hybrid delivery model and supports businesses worldwide.
It is recognized for its agile and adaptable approach, with over 20 years of experience in enhancing global business performance through effective communication solutions.
Services
Bilingual Global provides comprehensive language solutions supported by business process outsourcing services and specific offerings such as content translation, interpretation, and voiceovers. These services cover various channels including remote events and multilingual support, tailored to meet the diverse needs of clients across different sectors.
Capabilities
Content Creation & Localisation
Voice-of-Customer (VOC) Analytics
Industries Served
The company serves clients in technology, gaming, hospitality, and leisure. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring culturally appropriate communication and effective customer engagement.
Unique Stregths
Bilingual Global is known for its global reach and customized solutions, offering clients a blend of human expertise and technology. Its approach includes a hybrid delivery model that emphasizes personalized client care, ensuring high-quality service and flexibility in meeting client demands.
Delivery Footprint
Headquartered in Miami, FL, the company operates using a hybrid delivery model. It serves clients across multiple countries, with teams working in remote environments to provide 24/7 support and seamless service delivery.
Certifications
No items found.
Verticals
Technology & SaaS
Gaming & Entertainment
Travel Hospitality & Leisure
Clients
No items found.
What's the main service provided by
Bilingual LS
?
Bilingual LS specializes in delivering comprehensive knowledge and research services, focusing primarily on language solutions. In addition to these main offerings, the company provides an array of sub-services that include content creation and localization, as well as voice-of-customer (VOC) analytics. This broad spectrum of services is designed to cater to the diverse communication needs of clients across various sectors, enhancing their global outreach and engagement.
What additional services does
Bilingual LS
provide?
When was
Bilingual LS
founded?
Bilingual LS was established in 2010, marking over 13 years in the business as of 2024. The company has grown significantly since its inception, establishing a strong presence in the BPO industry while continually adapting to meet the evolving needs of its clients.
What industry verticals does
Bilingual LS
serve?
Bilingual LS serves a variety of sectors, including Technology & SaaS, Gaming & Entertainment, and Travel, Hospitality & Leisure. This diverse industry focus allows the company to tailor its services to meet specific client requirements, ensuring effective communication and customer engagement across different domains.
What delivery model does
Bilingual LS
offer?
Bilingual LS utilizes a hybrid delivery model, which combines onshore, nearshore, and offshore resources to optimize service delivery. This approach allows the company to leverage diverse talent pools and provide 24/7 support, ensuring flexibility and responsiveness to client demands while maintaining high-quality service.
How many employees and/or seats does
Bilingual LS
have?
Bilingual LS has a workforce size that falls within the range of 501 to 1,000 employees. This substantial team enables the company to manage a variety of projects and maintain a high level of service delivery for its clients.
Can
Bilingual LS
be considered a good service provider for startups?
Bilingual LS can be a suitable service provider for startups, particularly those in the technology and gaming sectors. With its extensive experience in language solutions and business process outsourcing, the company can help startups enhance their market presence through effective communication strategies and tailored support. Their hybrid delivery model also allows for flexibility, which is crucial for startups navigating early growth phases.
Can
Bilingual LS
be considered a good service provider for SMBs?
Small and medium businesses (SMBs) can greatly benefit from partnering with Bilingual LS. The company's scalability and diverse service portfolio are designed to support SMBs as they grow. With a focus on delivering customized solutions, Bilingual LS can help these businesses effectively engage with their customers and expand their reach in competitive markets.
Can
Bilingual LS
be considered a good service provider for enterprises?
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