Better Support
Back-Office Operations
Better Support is a Philippine-based BPO firm that provides back-office operations for healthcare and life sciences, known for its focus on quality-driven outsourcing services.
Size
11-50
Public
Mission
To be a powerhouse growth partner for businesses, helping them save time, boost profits, and surpass their goals.
About
Better Support offers back-office operations along with customer support, influencer marketing, and virtual assistance for clients in healthcare and life sciences. The company operates using an offshore model and supports businesses of all sizes, from startups to global enterprises.
It is recognized for its dedicated, full-time remote teams that seamlessly integrate into clients' existing systems, ensuring efficient management of tasks.
Services
Capabilities
Data Entry & Data Processing
Email Support
Social Media Customer Care
Technical Support (Tier 1/2)
Document Indexing & Digitisation
Cloud Migration & Management
Database Administration
Cybersecurity Operations (SOC)
Content Moderation
Industries Served
Unique Stregths
Delivery Footprint
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
Europe
What's the main service provided by
Better Support
?
Better Support specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency for businesses. Their offerings include data entry and processing, email support, social media customer care, and technical support at both Tier 1 and Tier 2 levels. Additionally, they excel in document indexing and digitization, cloud migration and management, database administration, cybersecurity operations, and content moderation, ensuring a well-rounded approach to support various administrative needs.
What additional services does
Better Support
provide?
When was
Better Support
founded?
Better Support was established in 2021, marking a young yet ambitious entry into the business process outsourcing landscape. As of 2024, the company has been in operation for approximately three years, building a reputation for quality-driven services tailored to the needs of its clients.
What industry verticals does
Better Support
serve?
Better Support focuses primarily on serving the healthcare and life sciences sectors. This industry specialization allows them to tailor their services to meet the unique demands and regulatory requirements of businesses operating in these critical fields.
What delivery model does
Better Support
offer?
Better Support employs an offshore delivery model, which means that their services are provided remotely from a different country, in this case, the Philippines. This approach allows clients to benefit from cost-effective solutions while leveraging a skilled workforce that is capable of operating across various time zones and adapting to client-specific needs.
How many employees and/or seats does
Better Support
have?
Better Support has a workforce ranging between 11 to 50 employees. This size positions them as a small to medium-sized company, enabling them to maintain agility and personalized service while still having the capability to handle diverse client demands.
Can
Better Support
be considered a good service provider for startups?
Better Support can be a valuable partner for startups looking for reliable back-office support. With their comprehensive service offerings and flexible delivery model, they are equipped to help new businesses streamline operations and focus on growth. Their dedicated teams can integrate seamlessly into a startup's existing systems, providing the necessary support to navigate the early stages of business development effectively.
Can
Better Support
be considered a good service provider for SMBs?
Small and medium-sized businesses will find Better Support to be a strong service provider due to their scalable solutions and experience in the healthcare and life sciences sectors. The company's focus on quality and cost-efficiency allows SMBs to access high-standard services without the burden of significant overhead, making it easier for them to grow and adapt in a competitive market.
Can
Better Support
be considered a good service provider for enterprises?
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