Belles Receptionists
Customer Experience and Contact Center
Belles Receptionists is a premier answering service that provides customer experience and contact center solutions for real estate, healthcare, and hospitality, known for its personalized service and elite clientele.
Size
501-1K
Private
Mission
To enhance service through the strengths of people, process, and technology.
About
Belles Receptionists offers customer experience and contact center solutions along with 24/7 live answering and customer support for clients in real estate, healthcare, and hospitality. The company operates using an onshore model and supports a diverse clientele, including celebrities and Fortune 500 companies.
It is recognized for its exceptional customer service, with a focus on combining people skills and technology to meet the unique needs of its elite clientele.
Services
Belles Receptionists provides customer experience and contact center solutions supported by 24/7 live answering and customer support services. These services include inbound customer support, outbound telesales, and order management, tailored to support the needs of businesses and organizations across various sectors.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Order Management & Fulfilment
Industries Served
The company serves clients in real estate, healthcare, and hospitality. It has experience supporting a wide range of clientele, including celebrities, business moguls, and Fortune 500 companies, with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Belles Receptionists is known for its personalized service and commitment to customer satisfaction, offering clients a blend of people skills and cutting-edge technology. Its approach includes a focus on quality and responsiveness, ensuring that every interaction meets the high standards expected by its elite clientele.
Delivery Footprint
Headquartered in New York City, the company operates using an onshore delivery model. It serves clients nationwide and internationally, with teams dedicated to providing consistent and high-quality service tailored to client needs.
Certifications
No items found.
Verticals
Real Estate & Property Management
Non-Profit & NGOs
Healthcare & Life Sciences
Travel Hospitality & Leisure
Clients
Kayak
Priceline
WOWFare
What's the main service provided by
Belles Receptionists
?
Belles Receptionists specializes in providing customer experience and contact center solutions. Their main offerings include 24/7 live answering services, inbound customer support, outbound telesales and retention, as well as order management and fulfillment. This comprehensive suite of services is designed to cater to the unique demands of various businesses and organizations, ensuring high-quality support across different customer interactions.
What additional services does
Belles Receptionists
provide?
When was
Belles Receptionists
founded?
Established in 1956, Belles Receptionists has been in operation for over 67 years. This long-standing presence in the industry reflects their commitment to excellence in customer service and their ability to adapt to the evolving needs of their clientele.
What industry verticals does
Belles Receptionists
serve?
Belles Receptionists serves a diverse range of industries, including Real Estate & Property Management, Non-Profit & NGOs, Healthcare & Life Sciences, and Travel, Hospitality & Leisure. This broad industry focus allows them to tailor their services to meet the specific requirements of each sector, ensuring that clients receive specialized support.
What delivery model does
Belles Receptionists
offer?
Belles Receptionists operates using an onshore delivery model, meaning that their services are provided from within the same country as their clients. This approach allows for greater control over service quality and facilitates better communication. Onshore services often lead to quicker response times and a more personalized customer experience, which is crucial for the elite clientele they serve.
How many employees and/or seats does
Belles Receptionists
have?
With a workforce comprising between 501 and 1,000 employees, Belles Receptionists is well-equipped to handle a variety of client needs. This substantial team size enables them to offer scalable services and maintain high standards of customer care, ensuring that they can meet the demands of both small and large organizations.
Can
Belles Receptionists
be considered a good service provider for startups?
Can
Belles Receptionists
be considered a good service provider for SMBs?
Belles Receptionists can be a suitable service provider for small and medium businesses (SMBs), given their flexible service offerings and commitment to quality customer support. Their ability to provide tailored solutions means that SMBs can benefit from professional customer experience services without the need for extensive in-house resources, allowing them to focus on growth and customer satisfaction.
Can
Belles Receptionists
be considered a good service provider for enterprises?
For enterprises and large companies, Belles Receptionists presents a compelling option due to their extensive experience and established reputation in the customer service sector. Their onshore delivery model ensures reliable service, while their diverse service portfolio can accommodate the sophisticated needs of large organizations. With a focus on personalized service and advanced technology, they are well-positioned to support the demands of enterprise clients.
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