Beliveo Corporation
Customer Experience and Contact Center
Beliveo is a nearshore outsourcing firm that provides customer experience and contact center services for retail, telecommunications, and technology sectors, known for its vibrant work culture and commitment to innovation.
Size
501-1K
Public
10m-50m
Mission
To foster a culture of innovation, customer satisfaction, and employee growth while providing high-quality services and a dynamic work environment.
About
Beliveo offers customer experience and contact center services along with back-office operations for clients in retail, telecommunications, and technology. The company operates using a nearshore model and supports U.S.-based global brands.
It is recognized for its high-quality call center support, with a strong emphasis on employee growth and a dynamic work environment that fosters creativity and teamwork.
Services
Beliveo provides customer experience and contact center services, supported by back-office operations and specific offerings such as inbound customer support, outbound telesales and retention, multilingual support, and business intelligence. These services cover various channels and are tailored to support the operational needs of global brands.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Multilingual Support
Business Intelligence & Dashboarding
Industries Served
The company serves clients in retail, telecommunications, and technology sectors. It has experience supporting Fortune 100 companies with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Beliveo is known for its commitment to innovation and customer satisfaction, offering clients a vibrant work culture that encourages employee growth. Its approach includes a robust IT infrastructure and advanced network monitoring solutions, ensuring high availability and performance.
Delivery Footprint
Headquartered in Guadalajara, Mexico, the company operates using a nearshore delivery model. It serves clients across the U.S., with teams working in a hybrid environment to meet diverse client needs.
Certifications
PCI DSS
Verticals
Retail & e-Commerce
Telecommunications & Media
Technology & SaaS
Clients
GEICO
National Indemnity
Benjamin Moore
Duracell
Fruit of the Loom
Dairy Queen
Kraft Heinz
See’s Candies
What's the main service provided by
Beliveo Corporation
?
Beliveo Corporation specializes in providing customer experience and contact center solutions. Their services encompass a range of offerings, including inbound customer support, outbound telesales and retention, multilingual support, and business intelligence and dashboarding. This comprehensive suite of services is designed to meet the diverse operational needs of global brands, ensuring high-quality interactions with customers.
What additional services does
Beliveo Corporation
provide?
In addition to its primary focus on customer experience and contact center services, Beliveo Corporation also provides a variety of other services. Their extended portfolio includes back-office operations, marketing operations, and software engineering and product development, allowing them to support clients with a comprehensive range of business needs.
When was
Beliveo Corporation
founded?
Beliveo Corporation was established in 2011, marking over a decade of service in the business process outsourcing sector. Since its inception, the company has grown and adapted to the evolving needs of its clients, continuously striving to enhance customer satisfaction and employee development.
What industry verticals does
Beliveo Corporation
serve?
Beliveo Corporation operates primarily within the Retail & e-Commerce, Telecommunications & Media, and Technology & SaaS sectors. This diverse industry focus enables the company to tailor its services to meet the specific demands and challenges faced by clients in these dynamic fields.
What delivery model does
Beliveo Corporation
offer?
Beliveo Corporation employs a nearshore delivery model, which allows them to provide services from a location close to their primary client base, particularly in the U.S. This approach combines the benefits of proximity with cost-effectiveness, facilitating seamless communication and collaboration while ensuring high-quality service delivery.
How many employees and/or seats does
Beliveo Corporation
have?
Beliveo Corporation boasts a workforce of between 501 and 1,000 employees. This substantial team size enables the company to handle a wide array of client needs and provides a robust support system for their service offerings.
Can
Beliveo Corporation
be considered a good service provider for startups?
Bello Vista Technologies Pvt Ltd is well-suited to serve startups, offering customized solutions that align with the unique challenges and budget considerations these businesses often face. With a focus on cost-effective and innovative services, the company can help startups enhance their operational capabilities, making it a reliable partner as they scale.
Can
Beliveo Corporation
be considered a good service provider for SMBs?
Beliveo Corporation is well-suited to support small and medium-sized businesses (SMBs) due to its scalable service offerings and commitment to customer satisfaction. With a diverse range of services tailored to meet varying operational needs, SMBs can benefit from Beliveo's expertise and flexibility, allowing them to grow and adapt in a competitive landscape.
Can
Beliveo Corporation
be considered a good service provider for enterprises?
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