Backoffice Pro specializes in delivering comprehensive back-office operations designed to enhance efficiency and streamline business processes. Their service offerings include a diverse range of sub-services such as document indexing and digitization, data entry and processing, legal process outsourcing (LPO), market and competitive intelligence, business and financial research, data collection, survey programming, content moderation, and more. This extensive suite enables clients to focus on their core activities while relying on Backoffice Pro for essential operational support.

In addition to their primary back-office operations, Backoffice Pro offers a variety of other services, including AI and data services, as well as sales and lead-generation services. This expanded portfolio enables clients to benefit from comprehensive support that goes beyond traditional outsourcing, addressing various business needs and enhancing overall operational efficiency.

Backoffice Pro was established in 2002, marking over 21 years of experience in the industry. Founded in Princeton, New Jersey, the company has grown to become a recognized player in the outsourcing sector, providing high-quality services to a wide array of clients across multiple industries.

Backoffice Pro serves a broad spectrum of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Technology & SaaS, Telecommunications & Media, Gaming & Entertainment, Travel, Hospitality & Leisure, Logistics, Transport & Supply-Chain, Energy & Utilities, Manufacturing & Industrial, Government & Public Sector, Education & EdTech, Real Estate & Property Management, as well as Non-Profit & NGOs. This diverse industry focus allows them to tailor their services to meet specific client needs.

Backoffice Pro employs a hybrid delivery model, combining both onshore and offshore resources to meet client needs effectively. This approach enables the company to leverage the benefits of multi-shore operations, ensuring flexibility and scalability in service delivery. Clients can expect a tailored solution that fits their operational requirements, whether through remote support or on-site collaboration.

Backoffice Pro operates with a small workforce, consisting of between 1 to 10 employees. This lean structure allows the company to maintain agility and focus on delivering personalized service to its clients, fostering strong relationships and tailored solutions.

Small and medium businesses can greatly benefit from partnering with Backoffice Pro, given its scalable service offerings and industry expertise. The company’s commitment to operational excellence allows SMBs to streamline their processes, focus on core activities, and drive growth. With a hybrid delivery model, Backoffice Pro can adapt to the varying needs of SMBs, providing reliable support as they expand.

While Backoffice Pro primarily caters to smaller clients, its extensive range of services and hybrid delivery model may also appeal to certain enterprise-level businesses, particularly those seeking specialized back-office support. However, enterprises looking for large-scale operations or highly complex service needs might find the company's size and structure limiting compared to larger BPO providers.