Backmanage
Back-Office Operations
Backmanage is a BPO company that provides back-office operations for healthcare, insurance, and banking sectors, known for its seamless outsourcing experience and expert teams.
Size
1K-5K
Public
over-1b
Mission
To revolutionize outsourcing by providing seamless and world-class service through expert teams and innovative digital solutions.
About
Backmanage offers back-office operations along with data entry, financial services, and administrative support for clients in healthcare, insurance, and banking. The company operates using an onshore delivery model and supports clients primarily in the Gainesville area.
It is recognized for its commitment to high-quality outcomes, with a strong team of 100-200 employees and annual revenue nearing $15 million.
Services
Backmanage provides back-office operations supported by data entry, financial services, and administrative support. These services cover essential business functions such as document management, payroll processing, and compliance documentation, tailored to support client needs in various industries.
Capabilities
Data Entry & Data Processing
Claims Processing
Document Indexing & Digitisation
Billing & Invoicing
Procurement Administration
Inventory Management Support
Record Management & Archiving
Content Moderation
Industries Served
The company serves clients in healthcare, insurance, and banking. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring compliance and efficiency in operations.
Unique Stregths
Backmanage is known for its seamless outsourcing experience, offering clients a combination of skilled professionals and innovative digital solutions. Its approach includes building world-class teams and efficient communication practices, which help deliver consistency and high-quality service at scale.
Delivery Footprint
Headquartered in Gainesville, Florida, the company operates using an onshore delivery model. It serves clients primarily in the Gainesville area, with teams working in hybrid environments depending on client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Insurance
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Backmanage
?
Backmanage specializes in back-office operations, providing a range of essential services such as data entry and processing, claims processing, document indexing and digitization, billing and invoicing, procurement administration, inventory management support, record management and archiving, and content moderation. This comprehensive suite of services is designed to streamline business processes and enhance operational efficiency for its clients.
What additional services does
Backmanage
provide?
In addition to its core back-office operations, Backmanage offers finance and accounting services. This extended portfolio enhances the company's ability to support clients with comprehensive financial management and administrative oversight.
When was
Backmanage
founded?
Established in 2000, Backmanage has been in operation for over 23 years. This extensive history reflects the company's ability to adapt and thrive in the dynamic landscape of business process outsourcing.
What industry verticals does
Backmanage
serve?
Backmanage serves a diverse array of industries, including Healthcare & Life Sciences, Insurance, and Banking & Financial Services. This focused expertise allows the company to tailor its services to meet the specific needs and regulatory requirements of each sector.
What delivery model does
Backmanage
offer?
How many employees and/or seats does
Backmanage
have?
Backmanage boasts a workforce size ranging between 1,000 and 5,000 employees. This substantial team enables the company to handle a wide variety of client needs while maintaining a high standard of service delivery.
Can
Backmanage
be considered a good service provider for startups?
Can
Backmanage
be considered a good service provider for SMBs?
Backmanage presents a compelling option for small and medium-sized businesses (SMBs) looking for scalable support. Its extensive service offerings and a flexible delivery model allow SMBs to tailor their outsourcing needs as they grow, ensuring that they have the necessary resources to thrive in competitive markets.
Can
Backmanage
be considered a good service provider for enterprises?
For enterprises and large companies, Backmanage is a reliable provider due to its extensive experience and ability to deliver sophisticated solutions. With a sizable workforce and a commitment to high-quality outcomes, large organizations can trust Backmanage to manage complex back-office operations effectively.
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