Azendo.co
Customer Experience and Contact Center
Azendo is an offshore staffing company that provides customer experience and contact center services for multiple industries, known for its comprehensive management of dedicated remote teams.
Size
11-50
Private
Mission
To empower businesses by providing offshore staffing services that enable effective scaling.
About
Azendo offers customer experience and contact center services along with web development and digital marketing for clients in various industries. The company operates using an offshore model and supports businesses seeking to build dedicated teams in Thailand.
It is recognized for its long-term partnership approach, with a focus on delivering quality staffing solutions that enhance client operations and growth.
Services
Azendo provides customer experience and contact center services, supported by web development and digital marketing. These services include inbound customer support, email support, onboarding administration, and payroll processing. Each solution is tailored to support clients' operational needs and enhance their customer engagement strategies.
Capabilities
Inbound Customer Support
Web Development
Email Support
Onboarding Administration
Payroll Processing
Industries Served
The company serves clients in multiple industries, focusing on customer service, software development, and digital marketing. It has experience supporting C-level executives and departmental heads with services aligned to their specific business requirements.
Unique Stregths
Azendo is known for its commitment to long-term business strategy and growth, offering clients dedicated teams that ensure continuity and team cohesion. Its approach includes comprehensive management of recruitment, training, and performance, which helps deliver consistent results at scale.
Delivery Footprint
Headquartered in Chiang Mai, Thailand, the company operates using an offshore delivery model. It serves clients globally, with teams working onsite to ensure full dedication to each client's business objectives.
Certifications
No items found.
Verticals
No items found.
Clients
FARVV
ISGN
Altisource
ServiceLink
What's the main service provided by
Azendo.co
?
Azendo.co specializes in enhancing customer experience through its main offerings in customer experience and contact center services. Additionally, they provide a variety of supportive services such as inbound customer support, email support, onboarding administration, and payroll processing. Their comprehensive approach ensures that each solution is tailored to meet the unique operational needs of their clients, thereby improving customer engagement and overall satisfaction.
What additional services does
Azendo.co
provide?
When was
Azendo.co
founded?
Azendo.co was established in 2010, marking over 13 years in the business as of 2024. Since its inception, the company has focused on empowering businesses with effective offshore staffing solutions, evolving its services to meet the dynamic needs of various industries.
What industry verticals does
Azendo.co
serve?
What delivery model does
Azendo.co
offer?
Azendo.co employs an offshore delivery model, which allows them to provide dedicated staffing solutions from their base in Chiang Mai, Thailand. This model enables the company to support clients globally, ensuring that their teams are fully dedicated to meeting each client's specific business objectives while maintaining efficiency and cost-effectiveness.
How many employees and/or seats does
Azendo.co
have?
Azendo.co has a workforce size that ranges between 11 to 50 employees. This size allows for a personalized approach to service delivery, where teams can work closely together and maintain a high level of collaboration to meet client needs effectively.
Can
Azendo.co
be considered a good service provider for startups?
Azendo.co offers valuable services that can significantly benefit startups looking to scale quickly and effectively. With its focus on customer experience and comprehensive support services, startups can rely on Azendo to help them establish a robust customer engagement strategy. The company's offshore delivery model also allows startups to access quality staffing solutions without the overhead costs typically associated with in-house teams.
Can
Azendo.co
be considered a good service provider for SMBs?
For small and medium businesses, Azendo.co presents a strong option for outsourcing customer experience and support services. Their flexible service offerings, including inbound support and payroll processing, enable SMBs to scale operations efficiently while maintaining a focus on growth. The company's commitment to cultivating long-term partnerships further enhances its appeal, as SMBs can benefit from a dedicated team that understands their unique challenges and objectives.
Can
Azendo.co
be considered a good service provider for enterprises?
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