Ayty Tech
IT Infrastructure and Managed Services
Ayty Tech is a Brazilian BPO company that provides IT infrastructure and managed services for diverse markets, known for its commitment to enhancing business relationships.
Size
Private
Mission
To build lasting partnerships founded on a deep understanding of clients' needs and goals.
About
Ayty Tech offers IT infrastructure and managed services along with customer experience and contact center solutions for clients in various industries. The company operates using an onshore model and supports businesses in Brazil.
It is recognized for its deep understanding of client needs, with a dedicated team of experienced professionals focused on delivering tailored communication and relationship solutions.
Services
Ayty Tech provides IT infrastructure and managed services supported by customer experience and contact center solutions. These services cover call management systems, business function specific software, and automated attendant systems, tailored to support the unique needs of businesses in enhancing customer relationships.
Capabilities
Technical Support (Tier 1/2)
Customer & Marketing Analytics
Cloud Migration & Management
Application Support & Maintenance
Service Desk & IT Support
Industries Served
The company serves clients in diverse markets, particularly in the relationship management sector. It has experience supporting various businesses with services aligned to their specific operational requirements and technology platforms.
Unique Stregths
Ayty Tech is known for its commitment to understanding and meeting client needs, offering innovative communication and relationship solutions. Its approach includes a focus on quality service delivery and client satisfaction, ensuring that businesses can effectively engage with their customers.
Delivery Footprint
Headquartered in Florianópolis, Santa Catarina, Brazil, the company operates using an onshore delivery model. It serves clients across Brazil, with additional operations in São Paulo, allowing for flexible service delivery tailored to client requirements.
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Ayty Tech
?
Ayty Tech specializes in IT infrastructure and managed services, providing a comprehensive suite of solutions designed to enhance operational efficiency. Their service offerings extend to technical support across Tier 1 and Tier 2 levels, customer and marketing analytics, as well as cloud migration and management. Additionally, they offer application support and maintenance, alongside service desk and IT support, ensuring that businesses can effectively maintain their IT environments and customer interactions.
What additional services does
Ayty Tech
provide?
In addition to its primary focus on IT infrastructure and managed services, Ayty Tech also excels in customer experience and contact center solutions, as well as software engineering and product development. This diverse portfolio empowers businesses to not only enhance their IT capabilities but also improve customer interactions and develop tailored software solutions that meet specific business challenges.
When was
Ayty Tech
founded?
Ayty Tech was established in 2008, marking its presence in the technology services sector for over 15 years. Since its inception, the company has grown and adapted its service offerings to meet the evolving needs of its clients, building a reputation for reliability and innovation in the Brazilian market.
What industry verticals does
Ayty Tech
serve?
What delivery model does
Ayty Tech
offer?
Ayty Tech operates using an onshore delivery model, which means that their services are provided from within the same country as their clients, in this case, Brazil. This approach allows for closer collaboration, enhanced communication, and a deeper understanding of local market dynamics, ultimately resulting in tailored solutions that align with client needs.
How many employees and/or seats does
Ayty Tech
have?
Can
Ayty Tech
be considered a good service provider for startups?
Ayty Tech can be a suitable service provider for startups, particularly those looking to establish robust IT support and customer relationship management from the outset. Their expertise in technical support and analytics can help startups effectively engage with their customers and streamline operations, which is crucial for new businesses aiming to grow quickly in competitive markets.
Can
Ayty Tech
be considered a good service provider for SMBs?
Small and medium businesses will find Ayty Tech to be a valuable partner due to their scalable service offerings and commitment to understanding client needs. With services that range from IT support to customer experience enhancements, Ayty Tech can provide the flexibility necessary for SMBs to adapt and grow, ensuring that they can meet evolving market demands while maintaining quality service delivery.
Can
Ayty Tech
be considered a good service provider for enterprises?
Ayty Tech is well-positioned to serve enterprises and large companies, thanks to its extensive experience and comprehensive service portfolio. The company's focus on IT infrastructure and managed services, combined with their onshore delivery model, allows them to cater to the sophisticated demands of larger organizations, ensuring reliable support and innovative solutions that can scale with the business.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.