Aurabposervices
Back-Office Operations
Aura BPO Services is a leading outsourcing provider that provides back-office operations for healthcare and life sciences, known for its technology-driven approach and operational excellence.
Size
51-200
Private
Mission
About
Aura BPO Services offers back-office operations along with healthcare revenue cycle management and customized solutions for clients in healthcare, retail, technology, and telecommunications. The company operates using an offshore model and supports a diverse range of clients.
It is recognized for its commitment to quality and industry acclaim, with a focus on delivering cost-effective, high-quality solutions tailored to client needs.
Services
Aura BPO Services provides back-office operations supported by healthcare revenue cycle management and customized solutions. These services include technical support, billing and invoicing, claims processing, and data entry, tailored to support client needs in optimizing operations and reducing costs.
Capabilities
Technical Support (Tier 1/2)
Billing & Invoicing
Data Entry & Data Processing
Claims Processing
Order Management & Fulfilment
Customer & Marketing Analytics
Lead Research & List Building
Outbound SDR / Cold Calling
Inbound Lead Qualification
Industries Served
The company serves clients in healthcare and life sciences, retail and e-commerce, technology and SaaS, and telecommunications and media. It has experience supporting over 150 healthcare clients with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Aura BPO Services is known for its technology-driven approach and operational excellence, offering clients high-quality, reliable services. Its approach includes structured employee training programs and a commitment to maintaining high benchmarks for quality and delivery, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Chennai, India, the company operates using an offshore delivery model. It serves clients across various sectors, with teams working in remote environments tailored to meet client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Retail & e-Commerce
Technology & SaaS
Telecommunications & Media
Clients
No items found.
What's the main service provided by
Aurabposervices
?
Aurabposervices specializes in back-office operations, providing a comprehensive suite of solutions designed to streamline business processes. Their offerings include technical support at Tier 1 and 2 levels, billing and invoicing, data entry and processing, claims processing, and order management and fulfillment. Additionally, they provide customer and marketing analytics, lead research and list building, as well as outbound sales development and inbound lead qualification services, all tailored to meet the diverse needs of their clients.
What additional services does
Aurabposervices
provide?
When was
Aurabposervices
founded?
Aurabposervices was established in 2012, marking over a decade of experience in the business process outsourcing sector. Since its inception, the company has focused on delivering high-quality, cost-effective solutions to its clients, establishing a strong reputation in the industry.
What industry verticals does
Aurabposervices
serve?
Aurabposervices serves a variety of industries, including Healthcare & Life Sciences, Retail & e-Commerce, Technology & SaaS, and Telecommunications & Media. This diverse industry focus allows the company to adapt its services to meet the specific needs of different sectors, particularly in healthcare where it has extensive experience supporting over 150 clients.
What delivery model does
Aurabposervices
offer?
Aurabposervices operates using an offshore delivery model, which involves providing services from a different country than where the client is located. This approach allows the company to leverage cost advantages while maintaining high-quality service delivery. The offshore model enables teams to work effectively in remote environments tailored to meet client specifications.
How many employees and/or seats does
Aurabposervices
have?
Aurabposervices employs between 51 and 200 individuals, positioning itself as a mid-sized company. This workforce size allows the company to maintain a balance between personalized service and the capacity to handle a diverse range of client needs efficiently.
Can
Aurabposervices
be considered a good service provider for startups?
Aureole Information Technology Inc Ait could be a suitable service provider for startups looking for reliable software development support. With its commitment to quality and a customer-focused approach, the company can help startups build and refine their software products, especially as they navigate the challenges of entering the market. Furthermore, their offshore delivery model allows startups to benefit from cost-effective solutions without compromising on quality.
Can
Aurabposervices
be considered a good service provider for SMBs?
For small and medium businesses, Aurabposervices offers a flexible and scalable solution tailored to meet their specific needs. The company's diverse service offerings, combined with its commitment to quality and operational excellence, make it an ideal partner for SMBs looking to enhance their operational efficiency and drive growth.
Can
Aurabposervices
be considered a good service provider for enterprises?
Aurabposervices is well-suited to support enterprises and large companies, particularly in sectors like healthcare and technology where they have established a strong presence. Their offshore delivery model and technology-driven approach enable them to provide reliable and sophisticated solutions, making them a dependable partner for larger organizations seeking to optimize their back-office operations.
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