ATS Services Pvt Ltd
Back-Office Operations
SERVICESAT LTD is a dedicated service provider that provides back-office operations for healthcare, banking, retail, and technology sectors, known for its commitment to high-quality solutions and exceptional customer service.
Size
Private
Mission
About
SERVICESAT LTD offers back-office operations along with customer experience and IT infrastructure services for clients in healthcare, banking, retail, and technology. The company operates using an offshore model and supports a diverse range of clients across various industries.
It is recognized for its innovative approach to service delivery, with a strong focus on leveraging technology to enhance operational efficiency and client satisfaction.
Services
SERVICESAT LTD provides back-office operations supported by customer experience and IT infrastructure services. These services include data entry and processing, payroll processing, technical support, and live chat support. Each solution is designed to meet the specific needs of clients, ensuring streamlined operations and enhanced productivity.
Capabilities
Data Entry & Data Processing
Payroll Processing
Technical Support (Tier 1/2)
Live Chat & Messaging Support
Customer & Marketing Analytics
Process Assessment & Transition Management
Industries Served
The company serves clients in healthcare, banking, retail, and technology. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring compliance and operational excellence.
Unique Stregths
SERVICESAT LTD is known for its commitment to high-quality service delivery, offering clients tailored solutions that drive efficiency. Its approach includes continuous process assessment and transition management, which help deliver consistency and reliability at scale.
Delivery Footprint
Headquartered in the UK, the company operates using an offshore delivery model. It serves clients across various regions, with teams working in remote environments to meet the diverse needs of its clientele.
Certifications
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Verticals
Healthcare & Life Sciences
Banking & Financial Services
Retail & e-Commerce
Technology & SaaS
Clients
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What's the main service provided by
ATS Services Pvt Ltd
?
ATS Services Pvt Ltd primarily specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency for its clients. This includes vital sub-services such as data entry and data processing, payroll processing, technical support at Tier 1 and Tier 2 levels, live chat and messaging support, as well as customer and marketing analytics. Their solutions are tailored to meet specific client needs, ensuring streamlined operations and improved productivity.
What additional services does
ATS Services Pvt Ltd
provide?
In addition to its core back-office operations, ATS Services Pvt Ltd offers an extended range of services that include customer experience management and IT infrastructure solutions. This diverse portfolio enables the company to support clients not only in operational efficiency but also in enhancing customer engagement and managing their technological needs effectively.
When was
ATS Services Pvt Ltd
founded?
Founded in the year 2000, ATS Services Pvt Ltd has been in business for over 24 years. Since its inception, the company has focused on delivering high-quality back-office operations and customer service solutions, establishing a strong reputation in the industry for its innovative approach and commitment to client satisfaction.
What industry verticals does
ATS Services Pvt Ltd
serve?
ATS Services Pvt Ltd serves a diverse range of industries, including Healthcare & Life Sciences, Banking & Financial Services, Retail & e-Commerce, and Technology & SaaS. This broad industry focus allows the company to tailor its services to meet the unique needs and regulatory requirements of each sector.
What delivery model does
ATS Services Pvt Ltd
offer?
How many employees and/or seats does
ATS Services Pvt Ltd
have?
Can
ATS Services Pvt Ltd
be considered a good service provider for startups?
ATS Services Pvt Ltd can be a suitable service provider for startups, particularly those looking for reliable back-office support and customer service solutions. Their offshore delivery model allows for cost-effective operations, which is often crucial for startups aiming to manage expenses while scaling their businesses. The company's focus on tailored solutions ensures that startups can have their specific needs addressed without compromising on quality.
Can
ATS Services Pvt Ltd
be considered a good service provider for SMBs?
Small and medium businesses can benefit significantly from the services offered by ATS Services Pvt Ltd, as the company provides scalable solutions designed to grow alongside its clients. With a strong emphasis on flexibility and operational efficiency, ATS Services can help SMBs streamline their processes and enhance productivity, making it an ideal partner for businesses looking to expand and improve their operational capabilities.
Can
ATS Services Pvt Ltd
be considered a good service provider for enterprises?
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