Atlantis BPO
Software Engineering and Product Development
Atlantis BPO Solutions is a leading outsourcing firm that provides software engineering and product development for a diverse range of clients, known for its comprehensive and client-focused service delivery.
Size
201-500
Private
Mission
To strengthen brand-consumer connections and foster mutually beneficial partnerships built on trust and value through active listening to customers’ wants and concerns.
About
Atlantis BPO Solutions offers software engineering and product development along with customer experience and contact center services for clients in various industries. The company operates using an offshore and onshore delivery model and supports businesses of all sizes.
It is recognized for its client-centric approach, with a dedicated team that emphasizes thorough and detailed service delivery tailored to enhance customer engagement.
Services
Atlantis BPO Solutions provides software engineering and product development, supported by customer experience and contact center services. These services include technical support, custom application development, and lead research, tailored to support businesses in enhancing their operations and market presence.
Capabilities
Technical Support (Tier 1/2)
Customer & Marketing Analytics
Custom Application Development
Web Development
Campaign Management
Lead Research & List Building
Industries Served
The company serves clients in a wide range of industries, from small startups to large corporations. It has experience supporting diverse business types with services aligned to their specific requirements and technology platforms.
Unique Stregths
Atlantis BPO Solutions is known for its comprehensive and client-focused service delivery, offering clients a dedicated team of highly-talented professionals. Its approach includes actively listening to customer needs, fostering long-lasting partnerships built on trust and value.
Delivery Footprint
Headquartered in Sheridan, Wyoming, the company operates using both offshore and onshore delivery models. It serves clients across the globe, with teams working in remote environments depending on client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Atlantis BPO
?
Atlantis BPO specializes in software engineering and product development, complemented by a range of services designed to enhance customer engagement and operational efficiency. These additional offerings include technical support at both Tier 1 and Tier 2 levels, customer and marketing analytics, custom application development, web development, campaign management, and lead research and list building. This comprehensive service suite positions Atlantis BPO as a versatile partner for businesses looking to optimize their processes and connect better with their customers.
What additional services does
Atlantis BPO
provide?
In addition to its primary focus on software engineering and product development, Atlantis BPO also offers a variety of other services aimed at enhancing customer interactions and operational capabilities. These services include customer experience and contact center solutions, as well as marketing operations. This extended portfolio allows Atlantis BPO to address a broader spectrum of client needs, making it an ideal choice for businesses seeking comprehensive support.
When was
Atlantis BPO
founded?
Atlantis BPO was established in 2021, marking its entry into the business process outsourcing landscape. As of 2024, the company has been in operation for approximately three years, during which it has built a reputation for providing tailored solutions that cater to diverse client needs across various industries.
What industry verticals does
Atlantis BPO
serve?
What delivery model does
Atlantis BPO
offer?
Atlantis BPO employs both offshore and onshore delivery models to serve its clients effectively. Offshore delivery involves providing services from a location outside of the client's country, which can offer cost advantages and access to a broader talent pool. Onshore delivery, on the other hand, entails offering services from within the client's country, ensuring closer collaboration and communication. This dual approach enables Atlantis BPO to adapt to the specific requirements and preferences of its clients, enhancing service delivery.
How many employees and/or seats does
Atlantis BPO
have?
Atlantis BPO has a workforce size ranging between 201 and 500 employees. This size allows the company to maintain a balance between providing personalized service and having the capacity to handle larger projects, making it a flexible partner for various clients.
Can
Atlantis BPO
be considered a good service provider for startups?
Atlantis BPO can be a valuable partner for startups due to its flexible service offerings and commitment to tailored solutions. The company’s expertise in software engineering and product development, combined with its customer support services, enables startups to effectively establish their market presence and optimize their operations. As a mid-sized company, Atlantis BPO can provide personalized attention while also scaling its services according to the evolving needs of a growing startup.
Can
Atlantis BPO
be considered a good service provider for SMBs?
Atlantis BPO is well-suited for small and medium businesses, offering a comprehensive range of services that can adapt to the specific requirements of these clients. The company’s ability to provide both software development and customer support services positions it as a strategic partner for SMBs looking to enhance their operational efficiency and customer engagement. Moreover, the flexibility of its delivery models ensures that SMBs can access the support they need, whether they prefer onshore or offshore services.
Can
Atlantis BPO
be considered a good service provider for enterprises?
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