ASM Virtual
Back-Office Operations
ASM Virtual is a BPO company that provides back-office operations for various sectors, known for its access to the top 0.01% of Filipino remote talent.
Size
1-10
Private
Mission
About
ASM Virtual offers back-office operations along with customer experience and contact center services for clients in non-profit, real estate, energy, education, and other sectors. The company operates using an offshore delivery model and supports businesses globally.
It is recognized for its affordable pricing starting at $10 per hour, with a swift hiring process and dedicated management to ensure seamless integration of remote teams.
Services
ASM Virtual provides back-office operations supported by customer experience and contact center services, as well as HR, recruitment, and payroll solutions. These services cover various operational needs and are tailored to support business functions such as administrative support, customer service, and technical assistance.
Capabilities
Customer & Marketing Analytics
Technical Support (Tier 1/2)
Sales Enablement Content
Inbound Customer Support
Outbound SDR / Cold Calling
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Email Support
Industries Served
The company serves clients in non-profit organizations, real estate, energy and utilities, and education sectors. It has experience supporting diverse businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
ASM Virtual is known for its access to the top 0.01% of Filipino remote talent, offering clients high-quality professionals dedicated to enhancing operational efficiency. Its approach includes end-to-end remote team management and an assured replacement guarantee, ensuring continuity and satisfaction.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working in remote environments tailored to client needs.
Certifications
No items found.
Verticals
Non-Profit & NGOs
Real Estate & Property Management
Energy & Utilities
Education & EdTech
Clients
No items found.
What's the main service provided by
ASM Virtual
?
ASM Virtual specializes in back-office operations, offering a range of services to streamline business processes. Their expertise extends to customer and marketing analytics, technical support for both Tier 1 and Tier 2 issues, sales enablement content, inbound customer support, and outbound sales development representative (SDR) services, including cold calling. Additionally, they provide recruitment process outsourcing (RPO), talent sourcing and screening, onboarding administration, and email support, making them a comprehensive solution for various operational needs.
What additional services does
ASM Virtual
provide?
In addition to their primary focus on back-office operations, ASM Virtual also offers a variety of other services, including customer experience and contact center solutions, HR recruitment and payroll services, as well as marketing operations. This expanded service portfolio enables them to address a broader range of client needs and operational challenges.
When was
ASM Virtual
founded?
What industry verticals does
ASM Virtual
serve?
ASM Virtual serves a diverse array of sectors, focusing on non-profit organizations, real estate and property management, energy and utilities, as well as education and EdTech. Their experience across these industries allows them to tailor their services to meet specific client requirements effectively.
What delivery model does
ASM Virtual
offer?
ASM Virtual utilizes an offshore delivery model, which means that their services are provided by teams located in different countries, primarily working remotely. This approach allows them to offer cost-effective solutions while maintaining high-quality service delivery, as their operations are designed to support clients globally from a distance.
How many employees and/or seats does
ASM Virtual
have?
ASM Virtual has a small workforce, consisting of between one to ten employees. This limited number of staff allows for a highly focused and personalized approach to client service, ensuring dedicated attention to each project.
Can
ASM Virtual
be considered a good service provider for startups?
ASM Virtual can be a beneficial service provider for startups, particularly those looking for affordable and flexible operational support. With pricing starting at $10 per hour, they offer a cost-effective solution for new businesses aiming to establish their functions without the burden of significant overhead costs. Their swift hiring process and dedicated management also provide startups with the agility needed to scale operations efficiently.
Can
ASM Virtual
be considered a good service provider for SMBs?
For small and medium-sized businesses, ASM Virtual presents a viable option due to their scalable service offerings and affordable pricing structure. Their wide array of back-office and customer support services can significantly enhance operational efficiency, allowing SMBs to focus on growth while managing costs. The flexibility of their offshore delivery model further supports businesses looking to adapt quickly to changing market demands.
Can
ASM Virtual
be considered a good service provider for enterprises?
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