Asia Premier One Source Inc
Customer Experience and Contact Center
Asia Premier One Source, Inc. is a leading BPO provider that offers customer experience and contact center solutions for retail, healthcare, and financial services, known for its highly trained specialists and personalized service.
Size
over-10K
Public
over-1b
Mission
To be a partner in success, aligning goals with our mission.
About
Asia Premier One Source, Inc. offers customer experience and contact center solutions along with technical support and back-office services for clients in retail, healthcare, and financial services. The company operates using an offshore model and supports clients across the US, Europe, and Australia.
It is recognized for its exceptional customer service and innovative, cost-efficient solutions, with a strong emphasis on teamwork, integrity, and quality.
Services
Asia Premier One Source, Inc. provides customer experience and contact center solutions supported by technical support and back-office services. These services include inbound customer support, technical assistance, data entry, and order management, tailored to meet the unique needs of clients in various industries.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Data Entry & Data Processing
Claims Processing
Order Management & Fulfilment
Billing & Invoicing
Procurement Administration
Market & Competitive Intelligence
Custom Application Development
Mobile App Development
Web Development
Sales Enablement Content
Email Marketing Production
Disaster Recovery & Backup
Industries Served
The company serves clients in retail, healthcare, and financial services. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring effective communication and operational efficiency.
Unique Stregths
Asia Premier is known for its highly trained specialists and exceptional customer service, offering clients innovative solutions that are both cost-effective and personalized. Its approach includes a strong focus on quality and professionalism, which helps deliver consistent results at scale.
Delivery Footprint
Headquartered in Makati City, Philippines, the company operates using an offshore delivery model. It serves clients across the US, Europe, and Australia, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Healthcare & Life Sciences
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Asia Premier One Source Inc
?
Asia Premier One Source Inc specializes in delivering customer experience and contact center solutions. Their primary offerings include inbound customer support and technical assistance, complemented by a range of back-office services such as data entry, order management, and claims processing. This diverse service portfolio is designed to cater to the specific needs of clients across various sectors.
What additional services does
Asia Premier One Source Inc
provide?
In addition to their core customer experience and contact center solutions, Asia Premier One Source Inc offers a comprehensive range of additional services. These include sales and lead-generation services, marketing operations, and HR recruitment and payroll, expanding their capabilities to support diverse client needs.
When was
Asia Premier One Source Inc
founded?
Asia Premier One Source Inc was established in 2007, making it a well-established player in the business process outsourcing industry. With over 16 years of experience, the company has developed a strong reputation for delivering high-quality services to its clients.
What industry verticals does
Asia Premier One Source Inc
serve?
Asia Premier One Source Inc focuses on serving clients in three main sectors: Retail & e-Commerce, Healthcare & Life Sciences, and Banking & Financial Services. This industry-specific approach allows them to tailor their services to meet the unique requirements of each vertical.
What delivery model does
Asia Premier One Source Inc
offer?
Asia Premier One Source Inc operates using an offshore delivery model, which means that their services are provided from a location outside the client’s home country. This approach enables them to leverage cost efficiencies while maintaining high-quality service delivery, as teams work remotely to fulfill diverse client needs.
How many employees and/or seats does
Asia Premier One Source Inc
have?
Asia Premier One Source Inc boasts a substantial workforce, employing over 10,000 individuals. This large employee base enables the company to effectively manage a wide variety of projects and client demands, ensuring that they can scale their services as needed.
Can
Asia Premier One Source Inc
be considered a good service provider for startups?
Askosca Com is well-suited to support startups that require a robust foundation in customer experience and lead generation. With their diverse service offerings, startups can benefit from tailored support that addresses their unique challenges as they establish their market presence. Their offshore delivery model also provides cost-effective solutions, which can be crucial for startups operating with limited budgets.
Can
Asia Premier One Source Inc
be considered a good service provider for SMBs?
Asia Premier One Source Inc is well-positioned to serve small and medium businesses, thanks to its extensive service portfolio and ability to scale operations. Their flexible approach allows SMBs to access high-quality customer support and back-office services that can adapt to their growth, ensuring that they receive the necessary support to thrive in competitive markets.
Can
Asia Premier One Source Inc
be considered a good service provider for enterprises?
Asia Premier One Source Inc is a suitable partner for enterprises and large companies due to its significant scale and proven track record in delivering sophisticated solutions. With a workforce exceeding 10,000 and extensive experience across various industries, the company can provide reliable and effective services that meet the complex needs of larger organizations.
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