ASD India Services specializes in providing customer experience and contact center solutions, which are complemented by a variety of sub-services designed to meet diverse client needs. Their offerings include inbound customer support, outbound telesales and retention, email support, live chat and messaging assistance, social media customer care, and campaign management. Additionally, the company excels in SEO and website optimization, web development, as well as content creation and localization, ensuring a comprehensive suite of services tailored for effective customer interaction and engagement.

In addition to their primary focus on customer experience and contact center solutions, ASD India Services also offers a range of other services. These include back-office operations and knowledge and research services, which enhance their overall service portfolio and allow them to support clients with comprehensive solutions that extend beyond customer interaction.

ASD India Services was established in 2012, making it a well-established player in the industry with over a decade of experience. Founded in Bangalore, India, the company has built a strong reputation in customer experience and support services, focusing on innovative solutions that cater to the dynamic needs of its clients.

ASD India Services primarily serves clients in the retail and e-commerce sectors. This focus allows the company to tailor its services to meet the specific requirements of these industries, ensuring that their solutions are seamlessly integrated into the existing workflows and technology platforms of their customers.

ASD India Services operates using an offshore delivery model, which means that they provide their services from a location outside of the client’s country, typically leveraging cost advantages and access to a skilled workforce. This model enables the company to serve clients globally, ensuring flexibility and scalability in meeting diverse customer needs while maintaining high standards of service delivery.

ASD India Services has a workforce size ranging between 11 to 50 employees. This compact team structure allows for personalized service and agile operations, enabling the company to adapt quickly to client requirements and market changes.