ASCENTPRO specializes in back-office operations, offering a comprehensive suite of services that include data entry and processing, audio transcription, business and financial research, customer and marketing analytics, web development, payroll processing, HRIS management, technical support, document indexing, digitization, and content moderation. Their focus is on providing tailored solutions that enhance operational efficiency and client productivity.

In addition to their core back-office operations, ASCENTPRO offers a range of additional services including customer experience and contact center solutions, HR recruitment and payroll, as well as knowledge and research services. Their analytics and data capabilities further enhance their service offerings, providing clients with comprehensive support tailored to their operational needs.

ASCENTPRO was established in 2015, marking nearly a decade of experience in the BPO sector as of 2024. Since its inception, the company has grown and adapted its offerings to meet the evolving needs of its clients across various industries.

ASCENTPRO serves a diverse range of industries, including Retail & e-Commerce, Manufacturing & Industrial, and Telecommunications & Media. Their expertise in these sectors allows them to provide specialized services that cater to the unique challenges and requirements of each industry.

ASCENTPRO operates using an offshore delivery model, which means they provide their services from a remote location, typically in a different country than their clients. This approach allows them to leverage cost advantages while maintaining high service quality, enabling them to support clients globally with efficient and effective solutions.

ASCENTPRO employs between 201 and 500 professionals, indicating a solid workforce capable of handling various projects and client needs. This size allows them to maintain a balance between personalized service and the capacity to deliver on larger-scale projects.

ASCENTPRO is well-positioned to support small and medium businesses (SMBs) due to its flexible service offerings and the ability to scale according to client needs. Their tailored approach allows SMBs to benefit from customized solutions that enhance efficiency without the burden of excessive costs, making it a viable partner for businesses looking to grow.

For enterprises and large companies, ASCENTPRO presents a reliable choice with its established reputation and certifications such as CMMI Level 3 and ISO 9001:2015. Their sophisticated service offerings and experience in handling complex projects ensure that they can meet the demands of larger organizations effectively, making them a strong partner for enterprises seeking comprehensive and customized outsourcing solutions.