Ascent BPO
Back-Office Operations
Ascent BPO Services Pvt. Ltd. is a leading outsourcing company that provides back-office operations for various industries, known for its quality-driven approach and innovative IT-enabled solutions.
Size
11-50
Private
Mission
To deliver innovative, affordable, and high-quality business process outsourcing solutions that empower organizations to focus on their core strengths.
About
Ascent BPO Services Pvt. Ltd. offers back-office operations along with data entry, data processing, and customer support services for clients in healthcare, e-commerce, insurance, finance, real estate, and legal sectors. The company operates using an offshore model and supports clients globally.
It is recognized for its commitment to quality and data security, with exceptional revenue growth exceeding 200% in recent years, establishing itself as a trusted partner in the BPO industry.
Services
Ascent BPO Services Pvt. Ltd. provides back-office operations supported by data entry, data processing, and customer support services. These services cover various channels, including inbound call center support, email assistance, and technical support, tailored to meet the specific needs of clients across different sectors.
Capabilities
Data Entry & Data Processing
Technical Support (Tier 1/2)
Social Media Customer Care
Email Support
Customer & Marketing Analytics
Appointment Setting
Audio Transcription & Speech Labelling
Content Moderation
Industries Served
The company serves clients in healthcare, e-commerce, insurance, finance, real estate, and legal industries. It has experience supporting businesses of all sizes with services aligned to industry-specific requirements, ensuring effective solutions that drive operational efficiency.
Unique Stregths
Ascent BPO is known for its quality commitment and advanced infrastructure, offering clients secure and efficient outsourcing solutions. Its approach includes strict data protection measures and a focus on hiring top talent, which helps deliver consistent quality at scale.
Delivery Footprint
Headquartered in Noida, Uttar Pradesh, India, the company operates using an offshore delivery model. It serves clients across domestic and international markets, with teams working in a hybrid environment depending on client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Retail & e-Commerce
Insurance
Banking & Financial Services
Real Estate & Property Management
Gaming & Entertainment
Clients
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What's the main service provided by
Ascent BPO
?
Ascent BPO specializes in back-office operations, which are essential for supporting the core functions of various businesses. Their service offerings include a wide range of sub-services such as data entry and processing, technical support for both Tier 1 and Tier 2 issues, social media customer care, email support, customer and marketing analytics, appointment setting, audio transcription and speech labeling, as well as content moderation. This comprehensive suite allows them to meet diverse client needs across different sectors effectively.
What additional services does
Ascent BPO
provide?
When was
Ascent BPO
founded?
Ascent BPO was established in 2013, marking over a decade of experience in the business process outsourcing sector. Since its inception, the company has evolved and adapted to the changing demands of the industry, establishing itself as a reputable service provider focused on delivering innovative and high-quality solutions.
What industry verticals does
Ascent BPO
serve?
Ascent BPO serves a variety of industries, including Healthcare & Life Sciences, Retail & e-Commerce, Insurance, Banking & Financial Services, Real Estate & Property Management, and Gaming & Entertainment. This extensive industry focus allows them to tailor their services to meet the specific requirements of clients across these sectors.
What delivery model does
Ascent BPO
offer?
Ascent BPO operates using an offshore delivery model, which means that their services are provided from a location that is geographically distant from their clients. This model is designed to offer cost-effective solutions while maintaining high standards of quality. By leveraging offshore capabilities, Ascent BPO can deliver services efficiently to clients around the globe, allowing organizations to focus on their core business activities.
How many employees and/or seats does
Ascent BPO
have?
Ascent BPO has a workforce comprised of between 11 and 50 employees. This size allows the company to maintain a close-knit team that is agile and responsive to client needs while also being capable of scaling its operations as required.
Can
Ascent BPO
be considered a good service provider for startups?
Can
Ascent BPO
be considered a good service provider for SMBs?
Ascent BPO can be an excellent service provider for small and medium businesses (SMBs). Their diverse range of back-office services and commitment to quality make them well-suited to support the unique challenges faced by SMBs. Additionally, their offshore delivery model allows for cost-effective solutions that can help these businesses scale without compromising on service quality. The company's focus on tailored solutions ensures that SMBs receive the attention and expertise they need to thrive in competitive markets.
Can
Ascent BPO
be considered a good service provider for enterprises?
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