
AscenT
Customer Experience and Contact Center
Ascentology Group is a 100% Filipino owned BPO company that provides business process solutions for small to medium-sized enterprises, known for its personalized service and expertise in talent management.
Size
1-10
Public
Mission
To deliver tailored business process solutions that support the growth and efficiency of small and medium-sized enterprises.
About
Ascentology Group offers business process solutions along with recruitment and talent management services for clients in various industries. The company operates using a boutique model and supports small to medium-sized businesses.
It is recognized for its tailored approach, with a focus on operational efficiency and client-specific needs.
Services
Ascentology Group provides business process solutions supported by recruitment and talent management services. These services include voice customer support, administrative services, and technology solutions, tailored to support the operational efficiency of small to medium-sized enterprises.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Email Support
Live Chat & Messaging Support
Social Media Customer Care
Data Entry & Data Processing
Industries Served
The company serves clients in a variety of sectors, particularly focusing on small to medium-sized businesses. It has experience supporting enterprises with services aligned to their unique operational requirements.
Unique Stregths
Ascentology Group is known for its personalized service and expertise in talent management, offering clients customized solutions that enhance their operational capabilities. Its approach includes a commitment to understanding client needs, which helps deliver consistent and effective business process solutions.
Delivery Footprint
Headquartered in Manila, Philippines, the company operates using a boutique delivery model. It serves clients primarily in the local market, with teams dedicated to providing tailored support based on specific client requirements.
Certifications
No items found.
Verticals
No items found.
Clients
Apple
Softbank Creative
What's the main service provided by
AscenT
?
AscenT specializes in providing exceptional customer experience and contact center solutions. Their core offerings encompass a range of services designed to cater to diverse client needs, including inbound customer support, outbound telesales and retention, email support, live chat and messaging support, as well as social media customer care. Additionally, they offer data entry and data processing services, ensuring comprehensive assistance for businesses looking to enhance their customer interactions and operational efficiency.
What additional services does
AscenT
provide?
In addition to its primary focus on customer experience and contact center solutions, AscenT also provides back-office operations. This capability extends their service portfolio, allowing them to assist clients with various administrative and operational tasks, thereby enhancing overall business efficiency and support.
When was
AscenT
founded?
AscenT was established in 2014, making it a company that has been in operation for approximately ten years as of 2024. Since its inception, AscenT has focused on delivering tailored business process solutions that support the growth and efficiency of small and medium-sized enterprises.
What industry verticals does
AscenT
serve?
What delivery model does
AscenT
offer?
How many employees and/or seats does
AscenT
have?
AscenT operates with a small workforce, consisting of between 1 to 10 employees. This boutique size allows the company to maintain a personalized approach to service delivery, fostering strong relationships with clients and ensuring a high level of attention to individual needs.
Can
AscenT
be considered a good service provider for startups?
AscenT can be a valuable service provider for startups, especially those seeking personalized support as they navigate their early stages. With a small team and a boutique delivery model, AscenT is capable of offering dedicated attention and customized solutions that cater specifically to the unique challenges faced by new businesses. Their emphasis on operational efficiency and tailored services can help startups establish a strong foundation for growth.
Can
AscenT
be considered a good service provider for SMBs?
AscenT is particularly well-suited to serve small and medium-sized businesses. With its tailored approach and a commitment to understanding client-specific needs, the company is adept at providing customized solutions that align with the operational requirements of smaller enterprises. Their focus on delivering efficient and effective business process solutions makes them an excellent partner for SMBs looking to optimize their operations and foster growth.
Can
AscenT
be considered a good service provider for enterprises?
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