Arvato
Back-Office Operations
Arvato is a global services company that provides back-office operations for banking, financial services, government, and public sector, known for its comprehensive logistics and fulfillment capabilities.
Size
501-1K
Private
Mission
About
Arvato offers back-office operations along with customer experience and contact center services for clients in banking, financial services, government, and public sector. The company operates using a hybrid delivery model and supports clients across various regions.
It is recognized for its extensive experience in logistics and fulfillment, with a strong presence in the UK and a commitment to delivering high-quality outsourced services.
Services
Arvato provides back-office operations supported by customer experience and contact center services, as well as finance and accounting solutions. These services cover data entry, order management, claims processing, and financial planning, tailored to support clients' operational needs and enhance efficiency.
Capabilities
Data Entry & Data Processing
Order Management & Fulfilment
Claims Processing
Billing & Invoicing
Procure-to-Pay (P2P)
Financial Planning & Analysis (FP&A)
Accounts Payable
Accounts Receivable
Payroll Processing
Industries Served
The company serves clients in banking, financial services, government, and public sector. It has experience supporting various organizations with services aligned to industry-specific requirements, ensuring compliance and operational excellence.
Unique Stregths
Arvato is known for its extensive logistics and fulfillment capabilities, offering clients a seamless integration of services that drive efficiencies. Its approach includes a focus on process automation and enterprise resource planning, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Gütersloh, Germany, the company operates using a hybrid delivery model. It serves clients across the UK and other regions, with teams working in both remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Government & Public Sector
Retail & e-Commerce
Clients
No items found.
What's the main service provided by
Arvato
?
Arvato specializes in back-office operations, delivering a range of essential services designed to enhance business efficiency. Their offerings include data entry and data processing, order management and fulfillment, claims processing, billing and invoicing, along with comprehensive financial services such as procure-to-pay (P2P), financial planning and analysis (FP&A), accounts payable, accounts receivable, and payroll processing. This extensive suite of services is tailored to meet the operational needs of various clients across different sectors.
What additional services does
Arvato
provide?
In addition to its core back-office operations, Arvato offers a suite of other services that enhance its value proposition. These include customer experience and contact center services, as well as finance and accounting solutions. This diverse service portfolio allows Arvato to support clients across multiple facets of their operations, providing integrated solutions that drive efficiency and operational excellence.
When was
Arvato
founded?
Founded in 1835, Arvato has a rich history spanning over 188 years. Established in the heart of Germany, the company has evolved significantly over the decades, adapting to the changing demands of the outsourcing landscape while consistently delivering quality services to its clients.
What industry verticals does
Arvato
serve?
Arvato serves a diverse array of industries, focusing specifically on Banking & Financial Services, Government & Public Sector, and Retail & e-Commerce. This targeted approach allows them to provide specialized support that aligns with the unique requirements and compliance standards of each sector.
What delivery model does
Arvato
offer?
Arvato operates with a hybrid delivery model, combining onshore and offshore capabilities to optimize service delivery. Onshore services refer to operations conducted within the same country as the client, facilitating closer collaboration and communication. In contrast, offshore services leverage global talent and resources, allowing for cost efficiency and scalability. This multi-shore mix enables Arvato to adapt to client needs while maintaining high service quality.
How many employees and/or seats does
Arvato
have?
Arvato employs between 501 and 1,000 individuals, reflecting a workforce size that supports a robust range of services. This employee range positions the company to effectively manage projects of varying complexity and scale, ensuring adequate resources are available to meet client demands.
Can
Arvato
be considered a good service provider for startups?
Can
Arvato
be considered a good service provider for SMBs?
Can
Arvato
be considered a good service provider for enterprises?
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