Arteria S A
Customer Experience and Contact Center
Arteria S.A. is a Poland-based outsourcing company that provides customer experience and contact center services for finance, insurance, telecommunications, and IT sectors, known for its extensive experience and comprehensive service offerings.
Size
51-200
Public
Mission
About
Arteria S.A. offers customer experience and contact center services along with marketing operations and sales support for clients in finance, insurance, telecommunications, and IT. The company operates using an onshore model and supports both Polish and international clients.
It is recognized for its 15 years of experience in the outsourcing industry, with a strong focus on delivering tailored solutions that meet diverse client needs.
Services
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Email Support
Campaign Management
Content Creation & Localisation
Social Media Management
Lead Research & List Building
Outbound SDR / Cold Calling
Inbound Lead Qualification
Appointment Setting
Sales Enablement Content
Industries Served
Unique Stregths
Delivery Footprint
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Technology & SaaS
Telecommunications & Media
Energy & Utilities
Clients
No items found.
What's the main service provided by
Arteria S A
?
Arteria S.A. specializes in customer experience and contact center services, providing a comprehensive range of solutions designed to enhance client interactions. These include inbound customer support, outbound telesales, campaign management, and content creation. By leveraging these services, Arteria ensures effective communication and engagement across various channels, tailored to meet the specific needs of their clients.
What additional services does
Arteria S A
provide?
In addition to its primary offerings, Arteria S.A. also provides a range of back-office operations and sales and lead-generation services. This expanded portfolio allows the company to support clients in various operational aspects, enhancing overall business efficiency and effectiveness.
When was
Arteria S A
founded?
Established in 2004, Arteria S.A. has been operating for nearly 20 years. Since its inception, the company has grown and adapted to the evolving landscape of the outsourcing industry, accumulating significant experience and expertise in serving its clients.
What industry verticals does
Arteria S A
serve?
Arteria S.A. serves a diverse array of industries including Banking & Financial Services, Insurance, Technology & SaaS, Telecommunications & Media, and Energy & Utilities. This broad industry focus allows the company to tailor its services to meet the specific requirements of each sector.
What delivery model does
Arteria S A
offer?
Arteria S.A. employs an onshore delivery model, meaning that its services are provided from within the same country, Poland, where the company is headquartered. This approach facilitates better communication and collaboration with clients, ensuring high-quality service and responsiveness to client needs.
How many employees and/or seats does
Arteria S A
have?
Arteria S.A. has a workforce that ranges between 51 and 200 employees. This size allows the company to maintain a balance between personalized service and the capacity to handle larger projects, making it well-equipped to meet various client demands.
Can
Arteria S A
be considered a good service provider for startups?
Artribe BPO Pvt Limited can be a suitable service provider for startups, particularly due to their small team size and flexible service offerings. Startups often benefit from personalized attention and tailored solutions, which Artribe can provide. Their experience in various sectors also allows them to adapt their services to meet the unique challenges faced by new businesses.
Can
Arteria S A
be considered a good service provider for SMBs?
Arteria S.A. is well-positioned to support small and medium businesses looking for scalable and flexible service options. Their comprehensive service offerings, combined with nearly two decades of experience, enable them to effectively assist SMBs in growing their customer base and enhancing operational efficiency.
Can
Arteria S A
be considered a good service provider for enterprises?
Arteria S.A. provides reliable services that can meet the needs of larger enterprises, particularly in industries such as telecommunications and finance. Their onshore delivery model and extensive experience allow them to offer sophisticated solutions that ensure operational efficiency and customer satisfaction, making them a suitable partner for enterprises seeking high-quality outsourcing services.
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