ARDEM
Back-Office Operations
ARDEM Incorporated is a business process outsourcing firm that provides back-office operations for finance, healthcare, insurance, and government sectors, known for its commitment to accuracy and operational efficiency.
Size
201-500
Private
under-1m
Mission
To exceed expectations and empower clients to focus on their core business.
About
ARDEM Incorporated offers back-office operations along with finance and accounting and AI and data services for clients in banking, healthcare, insurance, retail, energy, government, and logistics. The company operates using an offshore model and supports a diverse range of clients, from Fortune 500 companies to small businesses.
It is recognized for its extensive experience in document management and process automation, with a dedicated workforce that ensures high standards of service delivery.
Services
ARDEM Incorporated provides back-office operations supported by finance and accounting and AI and data services, with specific offerings such as data entry and data processing, claims processing, billing and invoicing, and automation and RPA enablement. These services cover document management and data-centric processes, tailored to support clients' operational needs across various industries.
Capabilities
Data Entry & Data Processing
Claims Processing
Billing & Invoicing
Automation & RPA Enablement
Document Indexing & Digitisation
Industries Served
The company serves clients in banking and financial services, healthcare and life sciences, insurance, retail and e-commerce, energy and utilities, government and public sector, and logistics, transport, and supply-chain. It has experience supporting a wide range of clients, including major corporations and government agencies, with services aligned to industry-specific requirements.
Unique Stregths
ARDEM is known for its commitment to accuracy and operational efficiency, offering clients scalable solutions that leverage advanced automation technologies. Its approach includes a cloud-based collaboration platform that facilitates seamless service delivery, ensuring consistency and reliability at scale.
Delivery Footprint
Headquartered in Hillsborough, New Jersey, the company operates using an offshore delivery model. It serves clients across the United States and globally, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Retail & e-Commerce
Energy & Utilities
Government & Public Sector
Logistics Transport & Supply-Chain
Clients
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What's the main service provided by
ARDEM
?
ARDEM specializes in back-office operations, providing a comprehensive suite of services designed to streamline business processes. Their offerings include data entry and data processing, claims processing, billing and invoicing, as well as automation and RPA enablement. This robust range of services is tailored to meet the operational needs of various clients, ensuring efficiency and accuracy in handling data-centric tasks.
What additional services does
ARDEM
provide?
In addition to its core back-office operations, ARDEM offers a range of supplementary services that include finance and accounting, as well as AI and data services. This extended service portfolio enables them to address a broader spectrum of client needs, enhancing their ability to support businesses in a dynamic environment.
When was
ARDEM
founded?
ARDEM was established in 2004, marking nearly 20 years of experience in the business process outsourcing industry. Since its inception, the company has built a strong reputation for delivering high-quality back-office solutions, adapting to the evolving needs of its clients across multiple sectors.
What industry verticals does
ARDEM
serve?
ARDEM serves a diverse array of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Energy & Utilities, Government & Public Sector, and Logistics, Transport & Supply-Chain. This broad focus allows them to cater to the specific requirements of various sectors, providing customized solutions that enhance operational efficiency.
What delivery model does
ARDEM
offer?
ARDEM employs an offshore delivery model, which involves providing services from locations outside the client's primary country. This approach allows for cost-effective solutions while maintaining high standards of service delivery. By utilizing work-from-home and virtual environments, ARDEM can effectively meet the diverse needs of clients across the globe, ensuring flexibility and scalability in their operations.
How many employees and/or seats does
ARDEM
have?
ARDEM has a workforce comprising between 201 and 500 employees. This size allows the company to maintain a dedicated team capable of delivering personalized service while also being agile enough to adapt to varying client demands.
Can
ARDEM
be considered a good service provider for startups?
Can
ARDEM
be considered a good service provider for SMBs?
Can
ARDEM
be considered a good service provider for enterprises?
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