Arcgate specializes in providing AI and data services, complemented by a range of back-office operations and software engineering solutions. Their offerings include data annotation and labeling, content moderation, inbound customer support, order management, and financial services such as accounts payable and receivable. Each service is tailored to meet the specific needs of innovative startups and high-growth companies, ensuring a comprehensive approach in an increasingly data-driven business landscape.

In addition to their primary focus on AI and data services, Arcgate also offers a variety of other services, including customer experience management and contact center solutions. This extended service portfolio enables them to support clients with comprehensive outsourcing needs, enhancing overall operational efficiency and customer satisfaction.

Founded in 2005, Arcgate has been in operation for approximately 19 years. Since its inception, the company has focused on delivering high-quality outsourcing services, helping businesses accelerate their growth through innovative solutions.

Arcgate serves a diverse range of industries, including Real Estate & Property Management, Retail & e-Commerce. This broad focus allows them to cater to various sectors, leveraging their expertise to meet the unique demands of each industry.

Arcgate employs an offshore delivery model, which means that services are provided from a location outside the client's country, allowing for cost-effective solutions while maintaining high standards of quality. This model enables them to leverage a global workforce, ensuring that clients benefit from 24/7 operations and specialized talent, all within a secure and modern facility.

Arcgate employs between 1,000 to 5,000 professionals, indicating a robust workforce size. This range suggests that they are well-equipped to handle significant volumes of work, ensuring that they can scale operations effectively to meet client demands.

For small and medium businesses, Arcgate offers a scalable and flexible service portfolio that can adapt to varying needs as these businesses grow. Their focus on providing customized solutions and their expertise in back-office operations make them a valuable partner for SMBs aiming to enhance efficiency and drive growth.

Arcgate is a strong contender for enterprises and large companies, given their proven track record and certifications such as ISO 9001:2008. Their ability to deliver complex, high-quality solutions at scale, combined with their recognition through various awards, positions them as a reliable partner for larger organizations seeking sophisticated outsourcing services.