Arc Business Process Outsourcing
Customer Experience and Contact Center
ARC Business Services is a BPO company that provides customer experience and contact center solutions for various industries, known for its commitment to excellence and tailored service offerings.
Size
51-200
Private
Mission
To provide the best IT services and value-driven solutions through collaborative innovation.
About
ARC Business Services offers customer experience and contact center solutions along with accurate data entry services for clients across multiple industries. The company operates using an unspecified delivery model and supports a diverse range of sectors.
It is recognized for its 24/7 multi-channel customer support, with a strong emphasis on operational efficiency and customized solutions that align with client objectives.
Services
ARC Business Services provides customer experience and contact center solutions, supported by accurate data entry services. These services include inbound customer support, live chat and messaging support, and email support, tailored to enhance productivity and drive business growth.
Capabilities
Inbound Customer Support
Live Chat & Messaging Support
Email Support
Data Entry & Data Processing
Industries Served
The company serves clients in various industries, adapting its services to meet the specific needs of each sector. It has experience supporting organizations that require specialized IT implementation, ongoing support, and data management.
Unique Stregths
ARC Business Services is known for its commitment to excellence, offering clients tailored solutions that boost operational efficiency. Its approach includes investing in team growth and education, ensuring top-tier service quality and fostering long-term client relationships.
Delivery Footprint
Headquartered in Edmonton, Alberta, Canada, the company operates using an unspecified delivery model. It serves clients across various regions, with a focus on understanding evolving business needs and simplifying complex digital processes.
Certifications
No items found.
Verticals
No items found.
Clients
CNN
Boy Scouts of America
Billboard
H&M
KFC
Multiple branches of the US military
Veterans Administration
Department of the Interior
National Institutes of Health
What's the main service provided by
Arc Business Process Outsourcing
?
Arc Business Process Outsourcing specializes in delivering exceptional customer experience and contact center solutions. Their service portfolio includes inbound customer support, live chat and messaging assistance, email support, as well as data entry and data processing services. This comprehensive suite is designed to enhance productivity and foster business growth across various sectors.
What additional services does
Arc Business Process Outsourcing
provide?
When was
Arc Business Process Outsourcing
founded?
Founded in 1998, Arc Business Process Outsourcing has been operating for over 25 years. Since its inception, the company has focused on providing high-quality IT services and innovative solutions tailored to meet the diverse needs of its clients.
What industry verticals does
Arc Business Process Outsourcing
serve?
What delivery model does
Arc Business Process Outsourcing
offer?
How many employees and/or seats does
Arc Business Process Outsourcing
have?
Arc Business Process Outsourcing has a workforce comprising between 51 and 200 employees. This size allows the company to maintain a balance between personalized service and operational capacity, ensuring they can effectively meet the demands of their clients.
Can
Arc Business Process Outsourcing
be considered a good service provider for startups?
Arcanys is well-positioned to support startups, particularly those in the technology and SaaS industries. Their focus on custom application development and quality assurance aligns with the needs of emerging companies looking to innovate and bring their products to market quickly. The company’s offshore delivery model also provides cost-effective solutions, which is crucial for startups operating with limited budgets.
Can
Arc Business Process Outsourcing
be considered a good service provider for SMBs?
Arc Business Process Outsourcing is well-positioned to support small and medium businesses (SMBs). With its flexible service offerings and commitment to enhancing operational efficiency, the company can adapt its solutions to meet the evolving requirements of SMBs. This adaptability, combined with their focus on fostering long-term client relationships, makes them a valuable partner for businesses looking to grow.
Can
Arc Business Process Outsourcing
be considered a good service provider for enterprises?
While Arc Business Process Outsourcing provides a range of services that could appeal to larger enterprises, its size may limit its ability to scale to meet the extensive demands of large organizations. However, the company’s experience in delivering customized support and efficient solutions could still make it a reliable choice for enterprises seeking a more personalized touch in their customer experience processes.
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