APC Integrated
IT Infrastructure and Managed Services
APC Integrated is an established IT services firm that provides IT infrastructure and managed services for diverse industries, known for its expertise in information systems management.
Size
11-50
Private
Mission
About
APC Integrated offers IT infrastructure and managed services along with customer experience and contact center solutions for clients in various sectors. The company operates using an onshore model and supports organizations looking to optimize their technology infrastructure and operations.
It is recognized for its commitment to customer-centric IT service delivery, with tailored solutions that enhance business efficiency and growth.
Services
APC Integrated provides IT infrastructure and managed services supported by customer experience and contact center solutions. These services include technical support (Tier 1/2) and inbound customer support, delivered across multiple channels. Each solution is tailored to support clients' technological needs and operational efficiency.
Capabilities
Technical Support (Tier 1/2)
Inbound Customer Support
Industries Served
The company serves clients in diverse industries. It has experience supporting organizations that require secure IT environments and managed staffing solutions, ensuring alignment with industry-specific requirements.
Unique Stregths
APC Integrated is known for its expertise in information systems management, offering clients tailored IT solutions that enhance operational efficiency. Its approach includes a strong focus on cybersecurity and cloud services, which help deliver secure growth for businesses.
Delivery Footprint
Headquartered in the United States, the company operates using an onshore delivery model. It serves clients across various geographies, with teams working in on-site environments to ensure adherence to American service standards.
Certifications
No items found.
Verticals
No items found.
Clients
Comcast
Sony
Petco
Walmart
Lincoln
Disney Playhouse
McDonald’s
What's the main service provided by
APC Integrated
?
APC Integrated specializes in IT infrastructure and managed services, complemented by a focus on customer experience and contact center solutions. Their offerings include technical support at Tier 1 and Tier 2 levels, as well as inbound customer support, ensuring that clients receive comprehensive assistance tailored to their operational needs.
What additional services does
APC Integrated
provide?
In addition to their primary offerings, APC Integrated also provides customer experience and contact center services. This expanded portfolio enhances their ability to assist clients not only with IT infrastructure but also in managing customer interactions effectively, contributing to improved overall satisfaction.
When was
APC Integrated
founded?
Founded in 2003, APC Integrated has been in operation for over 20 years. The company has developed a reputation for delivering innovative IT solutions and managed services tailored to meet the evolving needs of its clients in various sectors.
What industry verticals does
APC Integrated
serve?
What delivery model does
APC Integrated
offer?
APC Integrated employs an onshore delivery model, which means that their services are provided from within the United States. This approach allows them to maintain high standards of service quality and compliance, ensuring that clients receive reliable support while leveraging local expertise.
How many employees and/or seats does
APC Integrated
have?
APC Integrated has a workforce ranging from 11 to 50 employees. This size allows the company to maintain a personalized approach to service delivery, fostering close relationships with clients and ensuring that they receive dedicated support tailored to their specific needs.
Can
APC Integrated
be considered a good service provider for startups?
APC Integrated could be a suitable service provider for startups that require foundational IT infrastructure and managed services. Their expertise in technical support and customer experience can help new businesses establish efficient operations and enhance customer interactions, important factors for early-stage growth.
Can
APC Integrated
be considered a good service provider for SMBs?
For small and medium businesses, APC Integrated presents a flexible and scalable solution. Their diverse service offerings and personalized approach make them well-equipped to support SMBs in optimizing their technology infrastructure, thereby facilitating growth and operational efficiency.
Can
APC Integrated
be considered a good service provider for enterprises?
While APC Integrated is well-versed in supporting diverse businesses, their service model may be more beneficial for small to medium enterprises rather than large corporations. Their onshore delivery model and size suggest a more tailored service approach, which might be less aligned with the extensive demands and complexities typically associated with enterprise-level clients.
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