Answer24Live
Customer Experience and Contact Center
Answer 24 Live is a seasoned provider that offers customer experience and contact center services for diverse industries, known for its commitment to treating every client as their only client.
Size
Private
Mission
To treat every client with the utmost importance.
About
Answer 24 Live offers customer experience and contact center services along with 24/7 live bilingual answering and dispatch services for clients in various sectors. The company operates using an onshore model and supports U.S.-based businesses.
It is recognized for its long-standing experience since 1947, with a strong emphasis on personalized service and reliability that ensures no call goes unanswered.
Services
Answer 24 Live provides customer experience and contact center services supported by 24/7 live bilingual answering and dispatch services. These services cover inbound customer support and emergency dispatch, tailored to meet the communication needs of clients across various industries.
Capabilities
Inbound Customer Support
Multilingual Support
Industries Served
The company serves clients in a broad range of sectors, including healthcare, property management, and municipal services. It has experience supporting small businesses and professionals with services aligned to their specific communication requirements.
Unique Stregths
Answer 24 Live is known for its extensive experience since 1947, offering clients a personalized approach that emphasizes treating each client with singular attention. Its operational practices include fully staffed support and bilingual capabilities, ensuring high-quality service delivery.
Delivery Footprint
Headquartered in Chatsworth, California, the company operates using an onshore delivery model. It serves clients across the United States, with teams dedicated to providing reliable communication solutions around the clock.
Certifications
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Verticals
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Clients
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What's the main service provided by
Answer24Live
?
Answer24Live specializes in enhancing customer experience through comprehensive contact center services. Their primary offerings include inbound customer support and multilingual support, ensuring effective communication across diverse client needs. With a commitment to providing 24/7 live bilingual answering and dispatch services, they cater to various industries, reinforcing their dedication to delivering exceptional customer care.
What additional services does
Answer24Live
provide?
When was
Answer24Live
founded?
Answer24Live was established in 1947, marking over 76 years of experience in the customer service sector. Since its inception, the company has built a reputation for reliability and personalized service, making it a trusted partner for businesses seeking effective communication solutions.
What industry verticals does
Answer24Live
serve?
What delivery model does
Answer24Live
offer?
Answer24Live operates using an onshore delivery model, meaning that their services are provided from within the United States. This approach allows them to maintain close communication with their clients and ensures high-quality service delivery, as their teams are familiar with the specific needs and expectations of U.S.-based businesses.
How many employees and/or seats does
Answer24Live
have?
Can
Answer24Live
be considered a good service provider for startups?
Can
Answer24Live
be considered a good service provider for SMBs?
Answer24Live is well-suited for small and medium businesses looking for dependable customer support solutions. With their extensive experience since 1947 and a focus on personalized service, they can adapt their offerings to meet the unique communication requirements of smaller organizations. Their onshore delivery model also ensures that clients receive timely and effective assistance, which is crucial for growing businesses.
Can
Answer24Live
be considered a good service provider for enterprises?
While Answer24Live excels in providing flexible services that can support various sizes of businesses, their strengths may be particularly beneficial for enterprises that require reliable and scalable communication solutions. Their long-standing experience and commitment to high-quality service make them a credible choice for large organizations seeking consistent customer support and sophisticated contact center services.
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