ANSWER Our Phone
Customer Experience and Contact Center
Answer Our Phone is a US-based answering service that provides customer experience and contact center solutions for small businesses, known for its affordable pricing and US-based operations.
Size
Private
Mission
About
Answer Our Phone offers customer experience and contact center solutions along with inbound customer support and appointment setting for clients in real estate and property management. The company operates using an onshore model and supports small businesses across the United States.
It is recognized for its affordable pricing, with service plans starting at $45 per month and no hidden fees, ensuring clients only pay for the features they need.
Services
Answer Our Phone provides customer experience and contact center solutions supported by inbound customer support and appointment setting. These services cover call handling, customer support, and appointment scheduling, tailored to support small business needs and enhance customer communication.
Capabilities
Inbound Customer Support
Appointment Setting
Industries Served
The company serves clients in real estate and property management. It has experience supporting small businesses with services aligned to industry-specific requirements, particularly in managing leads and appointment scheduling.
Unique Stregths
Answer Our Phone is known for its affordable pricing and US-based operations, offering clients clear communication and professional service. Its approach includes 24/7 availability and fast response times, ensuring that calls are answered promptly and effectively.
Delivery Footprint
Headquartered in the United States, the company operates using an onshore delivery model. It serves clients across the U.S., with teams of friendly, professional operators available around the clock.
Certifications
No items found.
Verticals
Real Estate & Property Management
Clients
No items found.
What's the main service provided by
ANSWER Our Phone
?
ANSWER Our Phone specializes in providing customer experience and contact center solutions, focusing primarily on inbound customer support and appointment setting. Their offerings are designed to enhance communication for small businesses, ensuring efficient call handling and effective appointment scheduling tailored to meet specific client needs.
What additional services does
ANSWER Our Phone
provide?
When was
ANSWER Our Phone
founded?
ANSWER Our Phone was established in 2005, which means the company has been operating for approximately 19 years. Since its inception, it has focused on delivering quality customer support solutions to various clients.
What industry verticals does
ANSWER Our Phone
serve?
ANSWER Our Phone primarily serves the Real Estate & Property Management sectors. This industry focus allows the company to tailor its services to meet the specific demands and challenges faced by businesses within these verticals.
What delivery model does
ANSWER Our Phone
offer?
The company employs an onshore delivery model, meaning that its services are provided by teams located within the United States. This approach allows for closer communication, cultural alignment, and a higher level of service quality, ensuring that clients receive prompt and effective support.
How many employees and/or seats does
ANSWER Our Phone
have?
Can
ANSWER Our Phone
be considered a good service provider for startups?
Can
ANSWER Our Phone
be considered a good service provider for SMBs?
ANSWER Our Phone is particularly well-suited for small and medium businesses (SMBs). With its affordable pricing structure starting at $45 per month and services that align with the unique needs of smaller enterprises, the company provides a flexible solution that helps SMBs enhance their customer interactions without breaking the bank. The 24/7 availability of their services further supports the operational needs of growing businesses.
Can
ANSWER Our Phone
be considered a good service provider for enterprises?
While ANSWER Our Phone primarily focuses on small businesses, its robust service offerings and onshore delivery model could potentially benefit larger companies seeking personalized customer support. However, enterprises might require more extensive solutions and scalability that may not be the main focus of this company, making it less ideal compared to larger BPO providers specialized in enterprise-level solutions.
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