answer all
Customer Experience and Contact Center
Answer All, Inc. is a third-generation telephone answering service that provides customer experience and contact center solutions for healthcare and life sciences, known for its affordable and flexible pricing model.
Size
1-10
Private
Mission
About
Answer All, Inc. offers customer experience and contact center solutions along with live telephone answering and virtual receptionist services for clients in healthcare and life sciences. The company operates using an onshore model and supports clients throughout the southeastern United States.
It is recognized for its extensive operational experience, having handled over 100 million calls, with a strong commitment to customer satisfaction and service excellence.
Services
Answer All, Inc. provides customer experience and contact center solutions supported by live telephone answering and virtual receptionist services. These services include inbound customer support, order management, and multilingual support, tailored to meet the unique needs of healthcare providers and other clients.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Multilingual Support
Order Management & Fulfilment
Customer & Marketing Analytics
Industries Served
The company serves clients in healthcare and life sciences, with a focus on individual physicians, medical offices, and health departments. It has experience supporting various healthcare-related customers with services aligned to industry-specific requirements.
Unique Stregths
Answer All, Inc. is known for its affordable and flexible pricing model, offering clients reliable and efficient communication solutions. Its approach includes a strong emphasis on customer service, ensuring that each client receives personalized attention and support, which helps deliver consistency at scale.
Delivery Footprint
Headquartered in Palm Beach, Florida, the company operates using an onshore delivery model. It serves clients across the southeastern United States, with teams dedicated to maintaining high-quality service standards in healthcare communications.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Real Estate & Property Management
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
answer all
?
Answer All, Inc. specializes in providing customer experience and contact center solutions, emphasizing live telephone answering and virtual receptionist services. Their offerings encompass inbound customer support, outbound telesales and retention, multilingual assistance, order management, and customer and marketing analytics, all tailored to meet the specific needs of their clients, particularly in the healthcare sector.
What additional services does
answer all
provide?
When was
answer all
founded?
Founded in 1984, Answer All, Inc. has been in operation for over 39 years. The company has built a strong foundation in customer service and support, establishing itself as a reliable partner for clients seeking efficient communication solutions.
What industry verticals does
answer all
serve?
Answer All, Inc. serves several key industries, focusing primarily on Healthcare & Life Sciences, Real Estate & Property Management, and Non-Profit & NGOs. This diverse industry expertise enables the company to cater to the unique requirements of various clients across these sectors.
What delivery model does
answer all
offer?
Answer All, Inc. operates using an onshore delivery model, meaning that their services are provided from within the United States. This approach ensures that communication is handled by teams located domestically, which can enhance quality, reliability, and customer satisfaction by minimizing language barriers and cultural differences.
How many employees and/or seats does
answer all
have?
Answer All, Inc. has a small workforce, with between 1 to 10 employees. This size allows the company to offer personalized service and attention to detail, ensuring that each client receives tailored support that meets their needs.
Can
answer all
be considered a good service provider for startups?
While Answer All, Inc. can provide valuable services to startups, its small size might limit scalability for rapidly growing ventures. However, for startups within the healthcare and life sciences sectors, their specialized services and personalized approach can offer significant benefits. Startups that prioritize customer experience and want to establish a strong communication foundation may find Answer All to be a beneficial partner.
Can
answer all
be considered a good service provider for SMBs?
Answer All, Inc. is well-suited for small and medium businesses, particularly those in the healthcare sector. Their flexible service offerings and commitment to personalized customer experiences make them an attractive partner for SMBs looking to enhance their customer engagement without the need for large-scale operations. The company’s affordable pricing model further supports the growth of small businesses by providing access to essential communication services.
Can
answer all
be considered a good service provider for enterprises?
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