Ameritel Bpo Services Inc
Customer Experience and Contact Center
Ameritel BPO is a business process outsourcing company that provides customer experience and contact center services for insurance and healthcare sectors, known for its cost-effective solutions and high-quality lead generation.
Size
11-50
Public
Mission
To help businesses grow by providing cost-effective solutions that reduce staffing frustrations and improve efficiency.
About
Ameritel BPO offers customer experience and contact center services along with sales and lead-generation services for clients in insurance and healthcare. The company operates using an offshore model and supports small to mid-sized businesses.
It is recognized for its commitment to quality and efficiency, with a focus on providing high-quality leads and reducing operational costs for its clients.
Services
Ameritel BPO provides customer experience and contact center services, supported by sales and lead-generation services and specific offerings such as inbound customer support, outbound telesales, and appointment setting. These services cover various channels and are tailored to support businesses in overcoming staffing challenges and improving operational efficiency.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Appointment Setting
Outbound SDR / Cold Calling
Inbound Lead Qualification
Lead Research & List Building
Web Development
SEO & Website Optimisation
Campaign Management
Industries Served
The company serves clients in insurance and healthcare. It has experience supporting small to mid-sized businesses with services aligned to industry-specific requirements, ensuring effective lead generation and customer interaction.
Unique Stregths
Ameritel BPO is known for its cost-effective solutions and high-quality lead generation, offering clients significant operational savings. Its approach includes a focus on hiring character and training skill, which helps deliver consistent service quality at scale.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients primarily in the USA, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Insurance
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Ameritel Bpo Services Inc
?
Ameritel BPO Services Inc specializes in providing exceptional customer experience and contact center solutions. Their service offerings include a range of tailored options such as inbound customer support, outbound telesales, appointment setting, lead qualification, lead research, and web development. This diverse portfolio is designed to help businesses improve their operational efficiency and manage their customer interactions effectively.
What additional services does
Ameritel Bpo Services Inc
provide?
In addition to its primary focus on customer experience and contact center services, Ameritel BPO Services Inc offers a variety of other capabilities. These include outbound telesales and retention strategies, appointment setting, and comprehensive lead generation services tailored to enhance client engagement and operational success.
When was
Ameritel Bpo Services Inc
founded?
Ameritel BPO Services Inc was established in 2005, making it nearly 19 years in operation as of 2024. Since its inception, the company has grown to become a reliable partner for businesses seeking cost-effective outsourcing solutions.
What industry verticals does
Ameritel Bpo Services Inc
serve?
Ameritel BPO Services Inc focuses primarily on the insurance and healthcare sectors. By serving these industries, the company tailors its services to meet the unique challenges and requirements associated with customer engagement and lead generation in these fields.
What delivery model does
Ameritel Bpo Services Inc
offer?
Ameritel BPO Services Inc utilizes an offshore delivery model, meaning that its services are provided from locations outside the client's country, specifically from the Philippines. This approach allows the company to offer competitive pricing and access to a skilled workforce while maintaining high standards of service quality.
How many employees and/or seats does
Ameritel Bpo Services Inc
have?
The workforce at Ameritel BPO Services Inc comprises between 11 to 50 employees. This relatively small team size enables the company to provide personalized service and maintain close relationships with its clients.
Can
Ameritel Bpo Services Inc
be considered a good service provider for startups?
While Amicassa Process Solutions Inc has a robust service portfolio and a significant workforce, it may not be the ideal choice for startups. Startups often require flexible solutions at a lower scale, and given Amicassa's focus on larger real estate operations and established clients, their services may be better suited for more established businesses with complex needs.
Can
Ameritel Bpo Services Inc
be considered a good service provider for SMBs?
Ameritel BPO Services Inc is particularly well-suited for small and medium-sized businesses (SMBs). With its tailored services designed to meet the needs of these businesses, Ameritel offers a strategic advantage in lead generation and customer engagement. Their commitment to reducing operational costs and improving efficiency makes them a reliable partner for SMBs aiming for growth and scalability.
Can
Ameritel Bpo Services Inc
be considered a good service provider for enterprises?
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