Americas Telephone Answering Service
Customer Experience and Contact Center
America's TAS is a professional BPO firm that provides customer experience and contact center services for real estate, property management, and non-profit sectors, known for its bilingual support and onshore delivery model.
Size
1-10
Private
1m-10m
Mission
About
America's TAS offers customer experience and contact center services along with inbound customer support and multilingual support for clients in real estate, property management, and non-profit sectors. The company operates using an onshore model and supports U.S.-based businesses.
It is recognized for its specialized bilingual capabilities, with trained agents providing clear communication in both English and Spanish, ensuring high-quality customer interactions.
Services
America's TAS provides customer experience and contact center services supported by inbound customer support and multilingual support. These services cover various communication channels and are tailored to support businesses needing reliable and culturally sensitive customer interactions.
Capabilities
Inbound Customer Support
Multilingual Support
Industries Served
The company serves clients in real estate, property management, and non-profit sectors. It has experience supporting small businesses and specialized sectors with services aligned to their unique requirements and communication needs.
Unique Stregths
America's TAS is known for its bilingual support and commitment to quality service, offering clients trained U.S.-based agents who ensure clarity and understanding in customer interactions. Its approach includes low wait times and accurate message-taking, which help deliver consistent service excellence.
Delivery Footprint
Headquartered in California, the company operates using an onshore delivery model. It serves clients across the United States, with teams working in environments that prioritize effective communication and cultural alignment.
Certifications
No items found.
Verticals
Real Estate & Property Management
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Americas Telephone Answering Service
?
Americas Telephone Answering Service specializes in customer experience and contact center solutions, focusing on inbound customer support and providing multilingual assistance. Their offerings are designed to cater to businesses that require reliable and culturally aware customer interactions, ensuring that clients receive quality service through trained agents proficient in both English and Spanish.
What additional services does
Americas Telephone Answering Service
provide?
When was
Americas Telephone Answering Service
founded?
Americas Telephone Answering Service was established in 1986, marking over 37 years of experience in the customer service industry. Since its inception, the company has built a reputation for delivering exceptional support tailored to the unique needs of its clients.
What industry verticals does
Americas Telephone Answering Service
serve?
The company serves diverse sectors, specifically focusing on Real Estate & Property Management and Non-Profit & NGOs. This specialization allows Americas Telephone Answering Service to effectively address the distinct communication needs of these industries.
What delivery model does
Americas Telephone Answering Service
offer?
Americas Telephone Answering Service operates on an onshore delivery model, meaning that their services are provided within the United States. This approach facilitates effective communication and cultural alignment with clients, ensuring that customer interactions are managed by agents who are familiar with the local context and nuances.
How many employees and/or seats does
Americas Telephone Answering Service
have?
Americas Telephone Answering Service has a small workforce, with between 1 to 10 employees. This compact team size allows for personalized service and a close-knit operational environment, enabling the company to maintain high standards of customer care.
Can
Americas Telephone Answering Service
be considered a good service provider for startups?
For startups, Americas Telephone Answering Service can be a valuable partner due to its focus on personalized customer support and flexibility. With a small team and specialized services, they can adapt to the unique challenges faced by new businesses, ensuring that startups receive the attention and quality service they need to grow in competitive markets.
Can
Americas Telephone Answering Service
be considered a good service provider for SMBs?
Americas Telephone Answering Service is particularly well-suited for small and medium businesses looking for reliable customer support solutions. Their expertise in handling inbound customer interactions and multilingual support ensures that SMBs can maintain high-quality communication with their customers, which is essential for fostering growth and customer loyalty.
Can
Americas Telephone Answering Service
be considered a good service provider for enterprises?
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