Americankpo
Knowledge and Research Services
American KPO is an information technology and business services company that provides Knowledge Process Outsourcing (KPO) for healthcare, insurance, and public sector clients, known for its expertise in specialized, knowledge-intensive business processes.

Size

51-200
Private
50m-100m

Mission

About

American KPO offers Knowledge Process Outsourcing (KPO) along with Business Process Outsourcing (BPO) services for clients in healthcare, insurance, and the public sector. The company operates using a mix of onshore and offshore delivery models and supports both public and private sector clients.

It is recognized for its deep expertise and commitment to operational efficiency, with over 20 years of experience in the Latin American region.

Services

American KPO provides Knowledge Process Outsourcing (KPO) supported by Business Process Outsourcing (BPO) services and specific offerings such as medical auditing, claims management, and document management. These services cover specialized, knowledge-intensive business processes and are tailored to support clients' needs for compliance, accuracy, and efficiency.

Capabilities

Data Entry & Data Processing
Financial Planning & Analysis (FP&A)
Tax Compliance & Filing
Legal Process Outsourcing (LPO)
Market & Competitive Intelligence
Business & Financial Research
Risk & Fraud Analytics
Business Intelligence & Dashboarding
Cloud Migration & Management

Industries Served

The company serves clients in healthcare, insurance, and the public sector. It has experience supporting both public and private sector clients with services aligned to industry-specific requirements and technology platforms such as software development and data management.

Unique Stregths

American KPO is known for combining technical know-how with industry-specific knowledge, offering clients tailored solutions that enhance operational efficiency. Its approach includes flexible and scalable service delivery, ensuring that clients can focus on their core business while outsourcing complex tasks.

Delivery Footprint

Headquartered in Bogotá, Colombia, the company operates using a mix of onshore and offshore delivery models. It serves clients across Latin America, with teams working in hybrid environments depending on client needs.

Certifications

No items found.

Verticals

Banking & Financial Services
Insurance
Healthcare & Life Sciences
Technology & SaaS
Telecommunications & Media

Clients

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What's the main service provided by
Americankpo
?
Americankpo specializes in Knowledge Process Outsourcing (KPO), complemented by a range of Business Process Outsourcing (BPO) services. Their expertise includes critical areas such as data entry and processing, financial planning and analysis, tax compliance and filing, as well as legal process outsourcing. Additionally, the company excels in market and competitive intelligence, business and financial research, risk and fraud analytics, business intelligence, and cloud migration and management, ensuring that they meet diverse client needs with precision and efficiency.
What additional services does
Americankpo
provide?
When was
Americankpo
founded?
Americankpo was established in 2014, making it a company with a decade of experience in the outsourcing industry as of 2024. Since its inception, the company has grown and adapted to the evolving demands of its clients, positioning itself as a reliable partner in knowledge and business process outsourcing.
What industry verticals does
Americankpo
serve?
Americankpo serves a variety of industries including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Technology & SaaS, and Telecommunications & Media. This diverse industry focus allows the company to tailor its services to meet the specific needs and challenges of each sector.
What delivery model does
Americankpo
offer?
Americankpo employs a mix of onshore and offshore delivery models to optimize service delivery for its clients. Onshore delivery means that services are provided from within the same country, while offshore delivery involves outsourcing services to teams located in different countries. This flexible approach enables Americankpo to leverage global talent and resources while ensuring efficiency and responsiveness to client requirements.
How many employees and/or seats does
Americankpo
have?
Americankpo has a workforce ranging from 51 to 200 employees. This size positions the company to provide personalized service while maintaining the capacity to handle significant projects effectively.
Can
Americankpo
be considered a good service provider for startups?
Americankpo can be a suitable service provider for startups looking for specialized knowledge and business process outsourcing. With their expertise in various sectors and a flexible delivery model, they can adapt to the unique requirements and budget constraints typical of startups. Their focus on operational efficiency and tailored solutions may help startups streamline their processes and focus on growth.
Can
Americankpo
be considered a good service provider for SMBs?
Americankpo is well-positioned to support small and medium businesses with its scalable service offerings and industry-specific knowledge. Their range of services, from financial analysis to data processing, allows SMBs to outsource complex tasks and enhance their operational efficiency. This flexibility can significantly aid in the growth of SMBs by allowing them to focus on their core business activities while Americankpo manages critical back-end processes.
Can
Americankpo
be considered a good service provider for enterprises?
Americankpo is a reliable partner for enterprises and large companies seeking sophisticated outsourcing solutions. With a solid revenue base and a diverse service portfolio, they can cater to the complex demands of larger organizations. Their combination of onshore and offshore delivery models, along with deep industry expertise, positions them as a capable provider that can handle large-scale projects effectively while ensuring compliance and accuracy.
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