Ameeratel Inc specializes in delivering exceptional customer experience and contact center solutions. Their primary services encompass a range of areas including inbound customer support, outbound telesales, technical assistance at both Tier 1 and Tier 2 levels, and various forms of customer care such as social media engagement, live chat and messaging support, email assistance, as well as data entry and processing. Moreover, they also offer billing and invoicing services alongside recruitment process outsourcing, talent sourcing, and screening to meet diverse client needs.

Ameeratel Inc was established in 2012, making it a well-established player in the customer service outsourcing industry with over a decade of experience. Since its inception, the company has grown and adapted to meet the evolving demands of its clients across various sectors.

Ameeratel Inc serves a variety of industries, including Technology & SaaS, Telecommunications & Media, Banking & Financial Services, Healthcare & Life Sciences, as well as Retail & e-Commerce. This diverse industry focus enables them to tailor their services to meet specific client requirements and leverage industry expertise.

Ameeratel Inc operates on an offshore delivery model, which means they provide services from a location outside of the client's country, specifically from their facility in Cebu, Philippines. This approach allows companies to access cost-effective solutions while maintaining high-quality service delivery, leveraging the benefits of operating in a different geographical region.

Ameeratel Inc has a workforce consisting of between 51 to 200 employees. This size positions them well to manage a variety of client projects while ensuring personalized service and support.

Ameeratel Inc is well-suited to support small and medium businesses (SMBs) with its flexible service offerings and experience in multiple sectors. Their ability to provide tailored solutions, from customer support to recruitment process outsourcing, makes them an attractive partner for SMBs looking to enhance operational efficiency and customer satisfaction. Moreover, their scalable approach ensures that they can adapt to the growing needs of SMBs as they expand.

While Ameeratel Inc has the capacity to support enterprises, their services are particularly beneficial for small to medium businesses due to their size and service model. They have experience working with various clients, including Fortune 500 companies, but enterprises may require more extensive resources and specialized services that larger providers typically offer. Nonetheless, Ameeratel's commitment to customer satisfaction and advanced technologies can still appeal to larger organizations seeking personalized service.