
Am Infoweb
Back-Office Operations
AM Infoweb is a leading offshore BPO provider that provides back-office operations for healthcare and life sciences, known for its 16+ years of expertise in business process management.
Size
1K-5K
Private
50m-100m
Mission
To be a trusted partner for organizations seeking operational excellence and customer satisfaction.
About
AM Infoweb offers back-office operations along with sales and lead-generation services for clients in healthcare and life sciences. The company operates using an offshore model and supports organizations globally.
It is recognized for its extensive experience in healthcare BPM, with a global workforce of approximately 1,800 professionals dedicated to operational excellence and customer satisfaction.
Services
AM Infoweb provides back-office operations supported by sales and lead-generation services and specific offerings such as document indexing & digitization, claims processing, and medical record retrieval. These services cover various operational needs and are tailored to support healthcare organizations in managing critical data and enhancing customer experiences.
Capabilities
Document Indexing & Digitisation
Claims Processing
Record Management & Archiving
Legal Process Outsourcing (LPO)
Market & Competitive Intelligence
Data Collection & Survey Programming
Content Moderation
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting organizations ranging from startups to Fortune 500 companies with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
AM Infoweb is known for its 16+ years of experience in business process management, offering clients a robust and scalable operational framework. Its approach includes a strong focus on professionalism and innovation, ensuring high-quality service delivery and customer satisfaction.
Delivery Footprint
Headquartered in New York City, the company operates using an offshore delivery model from its facilities in Pune, India. It serves clients across various global regions, with teams working in a hybrid environment to meet diverse client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Am Infoweb
?
Am Infoweb specializes in back-office operations, primarily catering to the healthcare and life sciences sectors. Their extensive range of services includes document indexing and digitization, claims processing, record management and archiving, legal process outsourcing (LPO), market and competitive intelligence, data collection and survey programming, as well as content moderation. This diverse portfolio enables them to address various operational challenges faced by their clients, ensuring effective management of critical data and improvement in customer experiences.
What additional services does
Am Infoweb
provide?
When was
Am Infoweb
founded?
Am Infoweb was established in 2008, making it a well-established player in the business process management sector with over 15 years of experience as of 2024. The company's rich history reflects its commitment to operational excellence and customer satisfaction, positioning it as a trusted partner for organizations across various industries.
What industry verticals does
Am Infoweb
serve?
Am Infoweb primarily serves the healthcare and life sciences industries. This focus allows the company to tailor its services to meet the unique needs of organizations within these sectors, ensuring compliance with industry standards and enhancing operational efficiencies.
What delivery model does
Am Infoweb
offer?
Am Infoweb operates using an offshore delivery model, which means that services are provided from locations outside the client's country—in this case, from Pune, India. This approach allows the company to leverage a global talent pool, optimize operational costs, and maintain flexibility in service delivery, ultimately benefiting clients through enhanced efficiency and scalability.
How many employees and/or seats does
Am Infoweb
have?
Am Infoweb has a workforce ranging between 1,000 to 5,000 employees. This substantial team size enables the company to effectively scale its operations and meet the diverse needs of its clients across various projects and services.
Can
Am Infoweb
be considered a good service provider for startups?
Am Virtual Sourcing International Corporation can be an excellent service provider for startups, particularly those in the real estate sector. With their specialized focus on sales and lead generation, they can help new businesses establish a client base and streamline their operations without the heavy overhead associated with in-house teams. Their offshore delivery model also provides startups with a cost-effective solution to access quality services.
Can
Am Infoweb
be considered a good service provider for SMBs?
For small and medium businesses, Am Infoweb offers a compelling service option. Their scalable solutions and comprehensive service portfolio can support the growth of SMBs by providing essential operational assistance and allowing them to focus on core business activities. With over 15 years of experience, Am Infoweb is well-equipped to adapt to the evolving needs of SMBs, ensuring flexibility and reliability in service delivery.
Can
Am Infoweb
be considered a good service provider for enterprises?
Am Infoweb is well-positioned to serve enterprises and large companies, given its significant workforce and extensive experience in business process management. Their offshore delivery model provides the necessary scalability and efficiency that large organizations often require. Additionally, their established reputation in the healthcare sector and commitment to high-quality service make them a reliable partner for enterprises seeking sophisticated operational solutions.
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