AM Infoweb specializes in back-office operations, delivering essential support services that include billing and invoicing, claims processing, document indexing and digitization, general ledger and reconciliation, accounts payable and receivable, as well as financial planning and analysis. Their expertise extends to recruitment process outsourcing, market intelligence, business and financial research, legal process outsourcing, data collection, content creation, and both inbound and outbound lead qualification.

In addition to their main services, AM Infoweb offers customer experience and contact center solutions. This extended service capability allows them to support clients in enhancing customer engagement and satisfaction, further solidifying their role as a comprehensive service provider in the business process outsourcing landscape.

AM Infoweb primarily serves the Healthcare & Life Sciences and Non-Profit & NGOs sectors. Their focused approach ensures that they meet the unique operational and regulatory needs of clients in these industries.

AM Infoweb utilizes a hybrid delivery model that combines offshore and multi-shore approaches. This means they can provide services from various geographical locations, allowing for flexibility and cost-effectiveness while maintaining high service quality. Their operational strategy is designed to adapt to clients' specific needs, whether through remote teams or on-site support.

For small and medium businesses, AM Infoweb presents a valuable service option. Their ability to provide a wide array of back-office operations alongside customer experience services enables SMBs to focus on their core activities while benefiting from professional support. The hybrid delivery model offers the agility and cost-effectiveness that smaller enterprises often seek, making them a reliable partner for growth and operational efficiency.