Altos
Back-Office Operations
Altos, Inc. is a multiservice company that provides back-office operations for healthcare and legal sectors, known for its commitment to quality and security.

Size

Private

Mission

To deliver reliable and consistent results that provide growth, security, and peace of mind in the healthcare industry.

About

Altos, Inc. offers back-office operations along with medical transcription, medical billing, and collections services for clients in the healthcare and legal sectors. The company operates using an offshore delivery model and supports healthcare providers across California.

It is recognized for its 99%+ accuracy rate and robust security protocols, ensuring client data confidentiality and compliance with HIPAA guidelines.

Services

Altos, Inc. provides back-office operations supported by medical transcription, medical billing, and collections services. These services include billing and invoicing, claims processing, and document indexing, tailored to support the operational needs of healthcare providers and legal professionals.

Capabilities

Billing & Invoicing
Claims Processing
Document Indexing & Digitisation
Data Entry & Data Processing
Legal Process Outsourcing (LPO)
Knowledge-Base Creation

Industries Served

The company serves clients in healthcare and legal sectors. It has experience supporting physicians, medical practices, hospitals, and legal entities with services aligned to industry-specific requirements and technology platforms, ensuring seamless integration into existing workflows.

Unique Stregths

Altos, Inc. is known for its high standards of quality and security, offering clients peace of mind with a commitment to excellence and integrity. Its approach includes rigorous quality control audits and comprehensive staff training on HIPAA guidelines, which help deliver consistent and reliable results.

Delivery Footprint

Headquartered in Irvine, California, the company operates using an offshore delivery model. It serves clients across California, with a dedicated team that focuses on providing scalable and flexible solutions to meet diverse client needs.

Certifications

No items found.

Verticals

Healthcare & Life Sciences
Non-Profit & NGOs

Clients

No items found.
What's the main service provided by
Altos
?
Altos, Inc. specializes in back-office operations, focusing primarily on enhancing the efficiency of healthcare and legal sectors. Their extensive range of services includes billing and invoicing, claims processing, document indexing and digitization, data entry and processing, legal process outsourcing, and knowledge-base creation. This comprehensive suite of offerings is designed to meet the unique operational needs of their clients, ensuring seamless integration and high accuracy in their processes.
What additional services does
Altos
provide?
When was
Altos
founded?
Established in 2002, Altos, Inc. has been serving the back-office needs of clients for over 21 years. Since its inception, the company has focused on delivering high-quality services tailored to the healthcare and legal industries, establishing a reputation for reliability and excellence.
What industry verticals does
Altos
serve?
Altos serves a diverse range of industries, specifically focusing on the Healthcare & Life Sciences and Non-Profit & NGOs sectors. This targeted approach enables them to provide specialized services that cater to the specific requirements and challenges faced by these sectors.
What delivery model does
Altos
offer?
Altos employs both offshore and nearshore delivery models to optimize their service offerings. Offshore delivery refers to outsourcing services to a location outside the client's country, allowing for cost efficiencies and access to a skilled workforce. Nearshore delivery, on the other hand, involves outsourcing to nearby countries, facilitating easier communication and collaboration. This flexible approach ensures that Altos can meet a variety of client needs effectively.
How many employees and/or seats does
Altos
have?
Can
Altos
be considered a good service provider for startups?
While Altos, Inc. primarily caters to larger entities in the healthcare and legal sectors, its flexible service offerings and commitment to quality may still appeal to startups in these industries. However, startups might find that Altos' extensive resources and experience are more aligned with established companies that require robust operational support rather than the more tailored solutions often needed by startups just beginning to scale.
Can
Altos
be considered a good service provider for SMBs?
Altos is well-positioned to support small and medium businesses (SMBs), particularly in the healthcare and legal sectors. Their ability to provide scalable and flexible back-office solutions can greatly assist SMBs in managing their operations more efficiently. With a proven track record of accuracy and reliability, Altos offers SMBs the opportunity to streamline their processes while maintaining high-quality standards, making them a suitable partner for growth.
Can
Altos
be considered a good service provider for enterprises?
Altos is an excellent choice for enterprises and large companies, particularly within healthcare and legal sectors. Their offshore delivery model, combined with a focus on high accuracy and stringent security measures, positions them as a reliable partner for organizations that require sophisticated back-office operations. The company’s commitment to excellence and integrity, backed by rigorous quality control, ensures that large clients can trust Altos to handle their complex operational needs effectively.
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