Altair Global Solutions
Customer Experience and Contact Center
Altair Global Solutions is a Philippine-based outsourcing firm that provides customer experience and contact center services for banking and financial services, known for its family-oriented culture and commitment to client satisfaction.
Size
11-50
Private
Mission
About
Altair Global Solutions offers customer experience and contact center services along with customer relationship management and debt collection services for clients in banking and financial services. The company operates using an unspecified delivery model and supports a broad international client base.
It is recognized for its dedication to world-class customer service, with a skilled team that emphasizes inclusivity and reliability in meeting client needs.
Services
Altair Global Solutions provides customer experience and contact center services, supported by customer relationship management and recovery & debt collection services. These services cover various channels and are tailored to support client needs in managing customer interactions and financial recovery.
Capabilities
Customer & Marketing Analytics
Outbound Telesales & Retention
Inbound Customer Support
Industries Served
The company serves clients in banking and financial services. It has experience supporting businesses with services aligned to industry-specific requirements, particularly in debt recovery and customer management.
Unique Stregths
Altair Global Solutions is known for its family-oriented culture and commitment to client satisfaction, offering clients a dedicated and skilled workforce. Its approach includes a focus on world-class service delivery, ensuring that client needs are met with care and reliability.
Delivery Footprint
Headquartered in Mandaluyong City, Metro Manila, the company operates using an unspecified delivery model. It serves clients across various international markets, with teams that adapt to client needs and operational requirements.
Certifications
No items found.
Verticals
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Altair Global Solutions
?
Altair Global Solutions specializes in customer experience and contact center services. Their offerings include customer relationship management and debt collection services, tailored to enhance client interactions and support financial recovery. Additionally, they provide outbound telesales, retention strategies, and inbound customer support, ensuring a comprehensive approach to managing customer needs across various channels.
What additional services does
Altair Global Solutions
provide?
In addition to their core services, Altair Global Solutions offers AI and Data Services. This expansion into advanced technology solutions allows them to enhance their customer experience offerings and provide clients with insights that drive better decision-making.
When was
Altair Global Solutions
founded?
Altair Global Solutions was established in 2015, marking nearly a decade of service in the industry as of 2024. Since its inception, the company has grown to become a respected provider of customer experience solutions, particularly in the banking and financial services sector.
What industry verticals does
Altair Global Solutions
serve?
The company primarily serves the Banking & Financial Services industry. This focus allows Altair Global Solutions to cater to the specific needs of businesses within this vertical, leveraging their expertise in customer management and debt recovery.
What delivery model does
Altair Global Solutions
offer?
How many employees and/or seats does
Altair Global Solutions
have?
Altair Global Solutions has a workforce ranging between 11 and 50 employees. This size enables them to maintain a close-knit team capable of delivering personalized service while staying agile in their operations.
Can
Altair Global Solutions
be considered a good service provider for startups?
Altair Services Solutions could be a beneficial partner for startups, particularly those in technology and SaaS sectors looking to leverage data-driven insights. The company's extensive experience in analytics and AI solutions can provide startups with the tools they need to optimize their products and marketing strategies from the outset. However, startups should consider their specific needs and budget, as the scale and scope of services may vary.
Can
Altair Global Solutions
be considered a good service provider for SMBs?
For small and medium businesses, Altair Global Solutions presents a viable option due to their scalable service offerings. Their expertise in customer management and support allows them to adapt to the evolving needs of SMBs, fostering growth and enhancing customer engagement. The company's family-oriented culture further emphasizes their dedication to client satisfaction, making them a supportive partner for businesses at various stages of growth.
Can
Altair Global Solutions
be considered a good service provider for enterprises?
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