Alpha IT Solution specializes in IT infrastructure and managed services, offering a comprehensive range of solutions tailored to meet various client needs. Their offerings include technical support across different tiers, cloud migration and management, disaster recovery and backup solutions, custom application development, web development, UI/UX design, network monitoring and management, service desk and IT support, as well as automation and RPA enablement. Each service is crafted to align with the operational requirements of their clients, ensuring a seamless experience.

In addition to its main offerings in IT infrastructure and managed services, Alpha IT Solution also excels in software engineering and product development. This extended service portfolio includes various capabilities that help clients innovate and develop custom solutions, reinforcing their digital strategies and operational efficiencies.

Alpha IT Solution was established in 2021, marking its entry into the IT services landscape. With a commitment to enhancing digital capabilities, the company has quickly built a reputation within its first three years of operation, focusing on providing valuable IT solutions primarily for the education sector in Ethiopia.

Alpha IT Solution primarily serves the Education & EdTech sector, where it provides specialized IT solutions tailored to the unique needs of educational institutions and related organizations. This industry focus allows the company to deliver services that are specifically aligned with the operational requirements and technological demands of its clients.

Alpha IT Solution has a workforce ranging from 51 to 200 employees, showcasing a moderate team size that allows for agility and personalized service delivery. This employee range positions the company to effectively manage client projects while maintaining a strong focus on customer satisfaction.

Alpha IT Solution is well-suited to support small and medium-sized businesses (SMBs) in enhancing their digital infrastructure. With a focus on personalized services and a commitment to understanding client needs, the company can provide scalable solutions that cater to the unique challenges faced by SMBs. Their remote support model and diverse service offerings ensure that these businesses can grow and adapt in a rapidly changing technological landscape.

Alpha IT Solution's capabilities are primarily designed for small to medium businesses, which may limit its immediate appeal to large enterprises. However, its robust suite of IT infrastructure and managed services, combined with a proven track record of timely project delivery, could provide valuable support for larger organizations seeking reliable IT partnerships. That said, enterprises may need to evaluate their specific requirements against the company's service capabilities.