Allendale Answering Service
Customer Experience and Contact Center
Allendale Answering Service is a telecommunications company that provides customer experience and contact center solutions for healthcare and real estate, known for its 24/7 live answering and personalized service.
Size
1-10
Private
Mission
To build long-lasting client relationships through excellent customer service.
About
Allendale Answering Service offers customer experience and contact center solutions along with live chat and messaging support for clients in healthcare and real estate. The company operates using an onshore model and supports small and mid-sized businesses.
It is recognized for its commitment to excellent customer service, with highly trained operators and a focus on building long-lasting client relationships.
Services
Allendale Answering Service provides customer experience and contact center solutions supported by live chat and messaging support. These services cover inbound customer support and are tailored to support small and mid-sized businesses in various industries.
Capabilities
Inbound Customer Support
Live Chat & Messaging Support
Industries Served
The company serves clients in healthcare and real estate. It has experience supporting medical practices, legal services, HVAC providers, and small businesses with services aligned to industry-specific requirements.
Unique Stregths
Allendale Answering Service is known for its personable and consistent customer service, offering clients reliable communication and support. Its approach includes extensive operator training and an on-site supervisory team, which help deliver service quality and consistency.
Delivery Footprint
Headquartered in King of Prussia, PA, the company operates using an onshore delivery model. It serves clients primarily in the United States, ensuring that all calls are managed locally by trained representatives.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Real Estate & Property Management
Clients
No items found.
What's the main service provided by
Allendale Answering Service
?
Allendale Answering Service specializes in enhancing customer experience through comprehensive contact center solutions. Their primary offerings include inbound customer support, supplemented by live chat and messaging support. This tailored approach ensures that they effectively meet the needs of their clients, particularly in sectors like healthcare and real estate.
What additional services does
Allendale Answering Service
provide?
When was
Allendale Answering Service
founded?
Allendale Answering Service was established in 1990, which means that as of 2024, the company has been in operation for 34 years. Over this time, they have developed a strong reputation for delivering exceptional customer service and building long-lasting client relationships.
What industry verticals does
Allendale Answering Service
serve?
The company focuses on serving clients in the healthcare and life sciences sectors, as well as real estate and property management. This specialization allows Allendale Answering Service to cater their solutions to the unique demands and requirements of these industries.
What delivery model does
Allendale Answering Service
offer?
Allendale Answering Service employs an onshore delivery model, meaning that all services are provided within the United States. This approach ensures that clients receive support from local representatives who are well-versed in the specific needs of the market, enhancing communication and service quality.
How many employees and/or seats does
Allendale Answering Service
have?
Allendale Answering Service operates with a small team, comprising between one and ten employees. This intimate workforce size allows for a personalized approach to customer service, ensuring that each client receives dedicated attention and support.
Can
Allendale Answering Service
be considered a good service provider for startups?
While Allendale Answering Service has the capability to support startups, their small team size may limit scalability for rapidly growing businesses. Startups looking for a highly personalized service might find value in their offerings, particularly in the initial stages of customer engagement. However, those anticipating significant growth may need to consider their capacity for expansion.
Can
Allendale Answering Service
be considered a good service provider for SMBs?
Allendale Answering Service is well-suited for small and medium-sized businesses, as their services are specifically designed to support the unique needs of these organizations. With a focus on inbound customer support and a commitment to personalized service, they can effectively assist SMBs in enhancing their customer interactions and building strong client relationships.
Can
Allendale Answering Service
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.