Airan Global Pvt Ltd
Customer Experience and Contact Center
Airan Global is a business process outsourcing company that provides customer experience and contact center services for healthcare, insurance, banking, telecommunications, retail, and technology sectors, known for its offshore delivery model.
Size
51-200
Private
Mission
To promote cultural understanding and enhance international image.
About
Airan Global offers customer experience and contact center services along with back-office operations, finance and accounting, HR, recruitment and payroll, and IT infrastructure and managed services for clients in healthcare, insurance, banking, telecommunications, retail, and technology. The company operates using an offshore delivery model and supports a diverse range of clients.
It is recognized for its comprehensive service offerings, with a focus on delivering high-quality support across multiple channels and ensuring client satisfaction through tailored solutions.
Services
Airan Global provides customer experience and contact center services, supported by back-office operations, finance and accounting, HR, recruitment and payroll, and IT infrastructure and managed services. These services include inbound customer support, technical support, data entry and processing, recruitment process outsourcing, payroll processing, and IT support. Each solution is designed to meet the specific needs of clients and enhance their operational efficiency.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Data Entry & Data Processing
Recruitment Process Outsourcing (RPO)
Payroll Processing
Service Desk & IT Support
Industries Served
The company serves clients in healthcare, insurance, banking and financial services, telecommunications and media, retail and e-commerce, and technology sectors. It has experience supporting a variety of businesses with services aligned to industry-specific requirements, ensuring compliance and effectiveness in operations.
Unique Stregths
Airan Global is known for its offshore delivery model, offering clients cost-effective solutions without compromising quality. Its approach includes leveraging skilled professionals and advanced technology to deliver consistent service levels, which helps clients achieve their business objectives efficiently.
Delivery Footprint
Headquartered in an offshore location, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working in remote environments tailored to meet client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Insurance
Banking & Financial Services
Telecommunications & Media
Retail & e-Commerce
Technology & SaaS
Clients
No items found.
What's the main service provided by
Airan Global Pvt Ltd
?
Airan Global Pvt Ltd specializes in delivering exceptional customer experience and contact center services. Their offerings encompass a variety of support solutions including inbound customer assistance and technical support at both Tier 1 and Tier 2 levels. They also provide data entry and processing, recruitment process outsourcing, payroll processing, and IT service desk support, all tailored to enhance operational efficiency and customer satisfaction.
What additional services does
Airan Global Pvt Ltd
provide?
In addition to their primary services, Airan Global Pvt Ltd also offers a range of other capabilities. These include finance and accounting services, back-office operations, sales and lead generation services, providing clients with a comprehensive suite of solutions to support their business functions.
When was
Airan Global Pvt Ltd
founded?
Airan Global Pvt Ltd was established in 2017, marking its journey in the BPO industry. As of 2024, the company has been in operation for approximately seven years, growing its expertise and service offerings within this competitive field.
What industry verticals does
Airan Global Pvt Ltd
serve?
The company serves a diverse range of industries including Healthcare & Life Sciences, Insurance, Banking & Financial Services, Telecommunications & Media, Retail & e-Commerce, and Technology & SaaS. This broad focus allows Airan Global to cater to specific needs and compliance requirements within each sector.
What delivery model does
Airan Global Pvt Ltd
offer?
Airan Global Pvt Ltd employs an offshore delivery model, which means that their services are provided from locations outside of the client’s primary market. This approach enables them to offer cost-effective solutions while maintaining high-quality standards, leveraging skilled professionals and advanced technology to meet client needs efficiently.
How many employees and/or seats does
Airan Global Pvt Ltd
have?
Airan Global Pvt Ltd employs between 51 and 200 individuals, indicating a dedicated team that is well-equipped to manage their service offerings. This workforce size allows the company to provide personalized support while also maintaining operational flexibility.
Can
Airan Global Pvt Ltd
be considered a good service provider for startups?
Airtech Communications™ can be a suitable service provider for startups, particularly those in need of customer support and operational outsourcing. With their range of tailored services and a nearshore delivery model, startups can benefit from cost-effective solutions that enhance their customer experience without the need for significant upfront investment in infrastructure or staffing.
Can
Airan Global Pvt Ltd
be considered a good service provider for SMBs?
Can
Airan Global Pvt Ltd
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.